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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,044 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,044 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      5.0
      Apr 12, 2026

      Company with strong foundation

      Design director - product & experience
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong focus on AI. Leader in CCaaS products. Leadership is open for feedback which is great and essential to bring transparency in the system. Strong and collaborative support teams like Hiring, HRBP, L&D and also the admin and IT team. No complaints:) Good appreciation in terms of salary and opportunity.

      Cons

      Nothing that I can think so far.

      avatar
      NiCE Response
      2mo
      Thank you for your review! At NiCE, we’re driven by innovation and real-world impact, a focus that continues to shape our growth. This is seen in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. We’re glad to have you as part of this journey and wish you continued success!
      5.0
      Apr 12, 2026

      Finally, a place to sink my roots in

      Senior client services project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Fast growing company -Remote work -Working with AI -Working with experienced good leaders -Everyone is willing and happy to help -Career opportunities with the fast growing company -Value added learning -Support for growth (Certs, LinkedIn learnings and Dojo)

      Cons

      Still to be determined. At this time I am really enjoying the experience.

      avatar
      NiCE Response
      2mo
      Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Our success is driven by the strength of our products and our vision, including advancing AI adoption at scale. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
      Viewing 64 - 66 of 3,044 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,212 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.