NiCE reviews

3.9

78% would recommend to a friend

(3,045 total reviews)
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Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

My experience at NICE has been really positive. It’s a great place to work, especially if you’re looking to grow in the customer experience and automation space. The team culture is friendly and supportive, people are approachable, knowledgeable, and always willing to help. I’ve had the chance to work with some very talented colleagues and learn a lot along the way. There are plenty of opportunities to develop your skills, particularly with platforms like CXone, and the company encourages continuous learning. I also appreciate the overall work environment, which feels collaborative and respectful. Overall, I’d definitely recommend NICE as a place to work. It’s a stable company with good people, interesting projects, and solid opportunities for growth.

Cons

There is a lot to learn, especially with platforms like CXone, so it can feel slightly overwhelming at first. but it’s very rewarding once you get up to speed. Because the company is growing, things can evolve quickly, which keeps it interesting but may require some adaptability

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NiCE Response
2mo
Thank you for your review. NiCE is a fast-paced organization that offers various opportunities to engage with cutting-edge technology. We’re glad to hear that your experience at NiCE over the years has been positive and that our learning and growth opportunities have supported your journey. Wishing you continued success in your career journey with us!
4.0
Apr 8, 2026

Nice place to work

Recommend
CEO approval
Business Outlook

Pros

Good culture and benefits and opportunity to grow

Cons

Only top 20% performers will get good raise and bonus

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NiCE Response
2mo
Thank you for your review. At NiCE, we’re committed to investing in our people by fostering a positive culture and providing excellent opportunities and benefits. Our compensation and bonus structure remains competitive, and recent updates to our performance and rewards framework further support professional growth and total rewards, including equity for the top 20% of employees globally. Wishing you continued success in your career journey with NiCE!
2.0
Apr 7, 2026

Chaotic Company

Recommend
CEO approval
Business Outlook

Pros

Good teammates, some leaders care

Cons

Company changes strategy too often. AE teams lack talent. very few holidays. company culture is not very good. no stock plan, stingy travel policies. you'll be overworked without adequate pay

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NiCE Response
2mo
Thank you for your review. At NiCE, we’re committed to investing in our people by fostering a positive culture and providing excellent opportunities and benefits. The recently introduced Employee Stock Purchase Plan (ESPP) is open to employees from all levels, allowing NiCErs to share in the company’s success. If you have any questions about NiCE benefits and policies, we encourage you to connect with your HR business partner.
Viewing 70 - 72 of 3,045 Reviews

Glassdoor has 3,213 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.