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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,048 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Feb 18, 2017

      Tough place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people at Nice are great.

      Cons

      The software is extremely complex and interfaces with both telephony and other 3rd Party Applications. You will have to work very hard, lots of hours, and sacrifice personal life to be successful here.

      4.0
      Jul 21, 2016

      Good Company, Becoming Great

      Regional vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid growth, balance sheet, and aggressive acquisition strategy. Market leader, taking share in core solutions from competitors. Beating your competitors is fun. Strong Sales and a pay for performance culture, including a number of spiffs and bonuses outside of Comp Plan (ex. double commission for competitor replacement, new customer bonus, company wide thank you bonus, RSU's for top performers, etc, etc). Solid investments in President's Clubs, Sales Kickoff's, Customer Conferences, Training. Entrepreneurial spirit and flexibility in putting together client offerings. Great environment for inventive Enterprise Sales professionals. Passionate and aggressive CEO who's committed to making NICE great. You believe that when you speak with him. Our success as a company is personal for him, and that's a great thing to be a part of.

      Cons

      Over processed in certain areas, very hierarchical decision making process. Certain Legacy solutions are heavy to install, need investment and refresh for modern customer environments. Lack of 3rd party implementation and services partners make it difficult and/or expensive to properly service mid-level account sets.

      2.0
      Apr 22, 2016

      Not the company that hired me...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most employees are extremely competent and take pride in their work. Salaried compensation seems to be fair and competitive in the market. The development process has improved somewhat.

      Cons

      There is a real lack of transparency. Goals aren't always clearly outlined, and merit based salary increases are hard to determine. The shift to hire former coworkers as opposed to competent and creative newcomers has negatively impacted morale. There's a lack of clear core values and culture.

      Viewing 133 - 135 of 3,048 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,216 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.