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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,048 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      May 15, 2014

      If you care about your career as a developer do not work here. If you are looking for a 9-5 and a steady paycheck...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Competitive Salary/Benefits - Lots of industry knowledge in the company - Attempting to implement Agile Development Methodology - Office space that promotes collaboration

      Cons

      Where do I start... - Poor senior leadership in engineering - Lots of turnover at the senior management level over the past two years - High developer turnover - Product stability is poor, underlying technology is aging - Not enough straight talk about what the problems are and how to solve them - Frequent spending "freezes" to hedge bets on revenue performance - IT support is poor across all offices - Low overall morale - All major decisions must go through Israel and not enough visibility in Israel about what happens stateside - Ridiculous "normalization" of performance ratings

      1.0
      Sep 28, 2025

      Stay Away

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The paychecks did not bounce.

      Cons

      So many. No raises. One year they said they were working on raises -- and then never mentioned it again. The next year -- did not mention it at all. Management is . . .l terrible and toxic. Finger pointing everywhere. Management messes things up and then looks for somebody to blame. No vision. No clue. Salaries way below market rates. Management ignores what you say and then complains you never informed them. I have had good jobs and bad jobs -- but never anything close to as bad as this. It makes Dilbert seem like an upgrade.

      avatar
      NiCE Response
      8mo
      Thanks for sharing your feedback. We noticed that some of the points you mentioned include misinformation about our processes and policies. While many companies paused bonuses and merit increases during recent global economic challenges, NiCE has continued to provide both, reflecting our commitment to our employees. Our annual employee surveys consistently highlight strong and supportive leadership as our key strengths.
      1.0
      Feb 9, 2025

      A Challenging Work Environment

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      If I have to give any, they have 2 coffee machines. That's really it.

      Cons

      Management have no idea of what we're facing, all they know best are push and push unreasonably, while giving little to no support. Be prepared to always feel abandoned.

      avatar
      NiCE Response
      1y
      Thanks for taking the time to share your thoughts. Our employee surveys consistently show that there is great satisfaction with the leadership and communication of our managers. NICE is a dynamic, fast-paced organization, and it ensures employees feel well supported and quickly get up to speed with a robust onboarding and learning program. We wish you the best in your professional endeavors.
      Viewing 145 - 147 of 3,048 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,217 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.