NiCE reviews

3.9

78% would recommend to a friend

(3,050 total reviews)
avatar

Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,050 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Oct 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Hardworking team, takes KPIs maintenance very seriously

Cons

sometimes workload can be burdening when it comes to solving critical cases in 4 hour span

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NiCE Response
8mo
Thank you for your review! At NiCE, we thrive in a fast-paced environment that empowers employees to work with cutting-edge technology. Our supportive culture and continuous learning opportunities help team members gain meaningful, hands-on experience. Wishing you the best in your professional journey!
4.0
Oct 18, 2025

Na

Recommend
CEO approval
Business Outlook

Pros

Good Company if you get a team based out of US or Israel. Very good working environment with most of the employees having age range within 35, which keeps the environment chill.

Cons

There could be internal politics in India team.

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NiCE Response
8mo
Thank you for your review. At NiCE, we take immense pride in our work culture, as reflected in our annual employee surveys and in our “Great Place to Work” (GPTW) accreditation for three consecutive years. Wishing you continued success in your career journey with us.
4.0
Oct 16, 2025

Overall good technology

Recommend
CEO approval
Business Outlook

Pros

Nice technology stack, helpful for career growth.

Cons

High workload, high expectations, need to prove each year, need to avoid to came under PIP as per there policy to laid off 10% of staff laid off under that policy.

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NiCE Response
8mo
Thank you for your review. One of our NiCE Values is “A is Our Starting Point”, and we give our employees various chances to meet our high standards and achieve their annual objectives. Strong performers are well compensated, and we are always looking for more superstar employees. Wishing you continued success in your career journey with us!
Viewing 187 - 189 of 3,050 Reviews

Glassdoor has 3,219 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.