NiCE reviews

3.9

78% would recommend to a friend

(3,050 total reviews)
avatar

Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,050 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Oct 7, 2025

Don't care about employees

Recommend
CEO approval
Business Outlook

Pros

Nothing, they think supplying snacks and coffee all day makes employee happy.

Cons

No raises for years, no bonus unless you are in management, and they make you feel like you need to work 12-16 hours a day for an 8 hour salary.

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NiCE Response
8mo
While many companies paused bonuses and merit increases during recent global economic challenges, NiCE has continued to provide both, reflecting our commitment to our employees. Wishing you the best for your professional endeavors.
5.0
Oct 7, 2025

Great place

Recommend
CEO approval
Business Outlook

Pros

PAY, PTO, TEAM MATES, SCHEDULE FLEXIBILITY

Cons

No cons really, can get a bit hectic with deadlines and Kpis

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NiCE Response
8mo
Thank you for your review. NiCE is a fast-paced organization that offers opportunities to engage with cutting-edge technology. A supportive environment enables employees to gain valuable hands-on experience. Wishing you continued success in your career journey with us!
1.0
Oct 4, 2025

They did not comply with its terms

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The salary is good and paid in time

Cons

They didn't give me the education they promised. They were not empathetic about some health issues I went through for a short period of time. The job stability they promise is false.

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NiCE Response
8mo
Thank you for sharing your thoughts. Our employee surveys consistently reflect great satisfaction with the work culture and leadership. Our people are our greatest strength, and we’re deeply committed to their growth – whether through advanced education, certification programs, or meaningful learning opportunities. We wish you the best in your professional endeavors.
Viewing 199 - 201 of 3,050 Reviews

Glassdoor has 3,219 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.