NiCE reviews

3.9

78% would recommend to a friend

(3,050 total reviews)
avatar

Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,050 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Oct 18, 2018

Working at NICE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great peers to work with

Cons

Mid Management very mediocre and uncaring

4.0
Jan 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Good work life balance (as long as it isn't end of quarter), and constant learning opportunities. Company does fairly regular awards and recognition activities for the employees, so they are at least paying lip service to employee morale which is more than most companies. Benefits package it about average for the industry.

Cons

If you are on the sales and install side, everything is dictated by end of quarter and the constant drive to close one more sale. Processes are poorly documented (if at all) and get thrown out the window at the first sign of an escalation to upper management (which the large customers know and take advantage of). The company is still engaged with the delusion that offshoring and outsourcing complex work will make all the difference in the world. There has been no lessons learned by the constant high turnover in the Pune office over the last year.

2.0
Oct 23, 2017

General

Recommend
CEO approval
Business Outlook

Pros

Remote work and good teammates.

Cons

Not employee motivated. Financially motivated.

Viewing 208 - 210 of 3,050 Reviews

Glassdoor has 3,219 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.