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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      79% would recommend to a friend

      (3,052 total reviews)
      avatar

      Scott Russell

      85% approve of CEO

      75% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.7

      Compensation and benefits

      3.6

      Senior management

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,052 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Feb 5, 2018

      Good Place to work

      It engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good hierarchy and easy to communicate with higher level.

      Cons

      Transport Facility is not adequate and flexible also Transport facility staff is not supportive / Polite.

      4.0
      Jan 30, 2018

      It is what you make of it and they will overwork you if you let them.

      Senior support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance (as long as it isn't end of quarter), and constant learning opportunities. Company does fairly regular awards and recognition activities for the employees, so they are at least paying lip service to employee morale which is more than most companies. Benefits package it about average for the industry.

      Cons

      If you are on the sales and install side, everything is dictated by end of quarter and the constant drive to close one more sale. Processes are poorly documented (if at all) and get thrown out the window at the first sign of an escalation to upper management (which the large customers know and take advantage of). The company is still engaged with the delusion that offshoring and outsourcing complex work will make all the difference in the world. There has been no lessons learned by the constant high turnover in the Pune office over the last year.

      Viewing 2581 - 2583 of 3,052 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,221 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.