NiCE reviews

3.9

78% would recommend to a friend

(3,051 total reviews)
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Scott Russell

85% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jan 24, 2017

A Winning Company

Recommend
CEO approval
Business Outlook

Pros

A market leader in a substantial market, direct sales force with accounts in most of the fortune 100 companies as its install base, very strong management team that is making things happen, between divesting 2 new businesses, two very meaningful acquisitions and refining strategy and execution across the company. The company offer a wide array of career opportunities and has offers career path management with dedicated training and progress by skill / focus area.

Cons

Being a leading and competitive company means there's always work to be done. work life balance is challenging with the need to be available in various time zones.

5.0
Jan 23, 2017
Recommend
CEO approval
Business Outlook

Pros

NICE is rapidly becoming Enterprise Software Company with clear strategy and execution. Under the leadership of Barak Eilam, the company's business is growing by focusing and extending it core offerings. NICE is developing cutting edge analytics technologies and Cloud offerings, reinventing the Call Center market and the Financial Fraud Prevention market.

Cons

NICE is in transition from its root as a "hardware" base company (call recording) to enterprise software company offering sophisticated solutions. The transition come with growing pains.

1.0
Jan 22, 2017

Not recommended

Recommend
CEO approval
Business Outlook

Pros

Used to be a good company to work for. Priorities have fell off a cliff. Company no longer cares about employees/customers. Current pros, none.

Cons

Awful lower and middle management. Top managmemt is only focused on thier bonuses and stock price. Customers and employees are last priority. Buggy software and poor quality.

Viewing 2731 - 2733 of 3,051 Reviews

Glassdoor has 3,220 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.