Is NiCE a good company to work for?

NiCE has an overall rating of 3.9 out of 5, based on over 3,216 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 78% of employees would recommend working at NiCE to a friend and 75% have a positive outlook for the business. The best reviews about NiCE have been left by employees working as Sales Development Representative (SDR) , Manager and Senior Software Engineer .

Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at NiCE. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at NiCE?

78% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (239) , Senior Software Engineer (100) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (51) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (32) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Great people to work with and learn from" ((in 232 reviews)); "Good work life balance and Market leader in compliance" ((in 211 reviews)); "Good work culture and work environment" ((in 128 reviews)); "good benefits and on boarding process" ((in 86 reviews)); "Great team and hours" ((in 83 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 126 reviews)); "They are cheap and salaries are low" ((in 110 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 66 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 26 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 26 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

What are the top reviewed NiCE locations?

Sandy , Hoboken , Atlanta , New York , Salt Lake City , Denver , Richardson , Chicago , Paramus , Jersey City , Austin , Dallas , Columbus , Washington , Israel , San Diego , Redwood City , San Francisco , Rutherford , Omaha , Los Angeles , Alpharetta , Brooklyn , Minneapolis , Seattle , Boston , Fort Worth , Indianapolis , Cleveland , Carlsbad

NiCE reviews

3.9

78% would recommend to a friend

(3,048 total reviews)

Scott Russell

84% approve of CEO

75% positive business outlook

Ratings by demographic groups

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NiCE has an employee rating of 3.9 out of 5 stars, based on 3,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews

2.0

Jun 30, 2015

Politics, Politcs, Politics

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits, good package & terms wealthy company

Cons

Politics, too many changes constantly, very challenging to make any affect

4.0

Jun 30, 2015

Some growing pains, but great company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are excellent, super smart and very driven. Incredibly hard workers who are all business on the outside, but kind and considerate on the inside. The corporate brand is very strong and no doubt a leader in the industry. There is an energetic dynamic across the organization and it's clear they're continuing to grow strongly. A stable environment with few layoffs and reasonably fair employee treatment

Cons

Rather than allowing the region more leeway in decision making, the HQ is adding more and more layers of approvals necessary to get things done. It slows things down tremendously and dis-empowers local leadership. It's a highly matrixed organization and often it is unclear how to navigate the bureaucracy to get what you need to get done, done.

3.0

Jun 27, 2015

Too much red tape to get past

Senior engagement manager

Recommend

CEO approval

Business Outlook

Pros

- Excellent benefits that gets better over time (vacation days increase as tenure increases). - Long-time employees are very sharp - They manage their money well (but also leads to some dissatisfaction)

Cons

- Too much bureaucracy and the approval process to get anything done is ridiculous - The company takes little to no action on improving working conditions after collecting employee feedback - Recent hires are not very good and the company is not willing to pay for talent - The company is very disjointed and even with their effort to try and create a unified base, there are still tons of silos by department, role, etc.

Viewing 2881 - 2883 of 3,048 Reviews

Jobs at NiCE

Intern, Project Management

Senior Customer Service Engineer

Remote

View job

Technical Support Engineer

Senior Software Engineer - Data Team (AWS, Flink, OpenSearch)

Customer Success Manager

United States

View job

NiCE

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Politics, Politcs, Politics

Some growing pains, but great company to work for

Too much red tape to get past

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