Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,046 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      Jan 28, 2015

      Dispiriting

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      People generally okay to deal with; reasonable degree of autonomy. Somehow, business is actually very profitable and financially secure. Remote working possible.

      Cons

      Israeli-centred management feeds the rest of the business a constant stream of corporate BS - no real attempt to engage. Constant, broken-record reminders of how we must all drive forward to meet sales targets. Lack of coordination and communication from management. Few people take responsibility. Few role models. Company's attitude towards customers seems to be 'let's see what we can get away with'. Mean-spirited benefits (e.g. statutory minimum maternity).

      2.0
      Jan 25, 2015

      current employee

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great product and colleagues in general and very nice.

      Cons

      Hard to grow within the company.

      2.0
      Jan 15, 2015

      Can't quite get it together...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - competitive benefits - lots of mobility across roles and geographies - lots of opportunity to impact improvements - good employee morale programs (parties, food, awards, etc.) - leadership desire to do and be better (just not executing on it for reasons described below)

      Cons

      - total emphasis on cost control at the expense of product quality, innovation, learning, program excellence, efficiency and customer experience. Isn't possible for a high tech company to continue operating in this manner and remain successful. Note that growth is almost exclusively from acquisitions. - low trust culture: more tightly held decision-making than I've seen at any other company. Several top-talent leaders left because they were not allowed to make key decisions for their groups - lots of responsibility and accountability without authority which is senseless. - Mostly C and below talent, A talent gets frustrated with the tight control and mediocrity built into the culture and leaves. - Infrastructure and processes are so inefficient and clumsy that it becomes a serious barrier to getting one's job done. - Very much a glass ceiling for non-Israelis. Israelis are routinely given preference for leadership jobs outside of Israel, even when they are nowhere near as qualified as local candidates. This really hurts the business in many ways. - Work-life integration for most is non-existent. There is a belief that if you don't work 60-80 hours every week, you're not really committed. Employees who are parents of children routinely have to sacrifice their relationships to be successful.

      Viewing 2914 - 2916 of 3,046 Reviews
      Related searches: NiCE jobs | NiCE salaries | NiCE benefits | NiCE interviews
      ReviewsNiCE reviews

      Glassdoor has 3,214 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.