NiCE reviews

3.9

78% would recommend to a friend

(3,046 total reviews)
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Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Aug 27, 2014
Recommend
CEO approval
Business Outlook

Pros

NICE is a great company with some of the best people I ever worked with. They are smart, work to win and truly care about the survivability of the company. Many go above and beyond the call of duty to make sure this happens. Perhaps most importantly people are respectful and genuinely care about one another on a personal level. It is this level of commitment which has gotten the company to where it is today. Good products and solid market share.

Cons

NICE's success is also its downfall. Upper management is dysfunctional with some of the folks getting to positions which they should not be in, based on the success of the company. There is the "upper management" club which is downright rude and abusive to the aforementioned people who go above and beyond day after day. It is for this reason that there has been a large amount of turnover and there has been slippage strategically. It was very sad to watch good people go because of upper management. Equally sad was that the people who should be leaders have the worst behavior. Pay is relatively low, benefits are good. No work-life balance as management will call you routinely after hours or while you are on vacation with some fabricated fire drill.

3.0
Aug 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Stability around 9 hours of daily work. Good benefits (health insurance, activities, others) Bonuses every year

Cons

Low compensation compared with the market Bad management, a lot of politics inside No perspectives and monotonous. Generic training. Not clear what really your position includes Very close to the "army" functioning

Viewing 2926 - 2928 of 3,046 Reviews

Glassdoor has 3,214 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.