Is NiSource a good company to work for?

NiSource has an overall rating of 3.4 out of 5, based on over 457 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 65% of employees would recommend working at NiSource to a friend and 75% have a positive outlook for the business. The best reviews about NiSource have been left by employees working as Director , Engineer and Analyst .

Does NiSource pay their employees well?

According to anonymously submitted Glassdoor reviews, NiSource employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at NiSource. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at NiSource?

65% of NiSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiSource 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NiSource?

Customer Service Representative (16) , Manager (12) , Engineer (11) , Analyst (10) , Customer Service Representative (CSR) (10) , Director (10) , Project Manager (10) , Field Engineer (9) , Intern (8) , Senior Financial Analyst (7) , Financial Analyst (6) , GIS Technician (4) , Lead Financial Analyst (4) , Administrative Assistant (3) , Consultant (3)

What are the pros of working at NiSource according to real employee reviews?

"Good benefits overall" ((in 62 reviews)); "Pay is good" ((in 39 reviews)); "workers are great people and I have a flexable schedule" ((in 36 reviews)); "Good work life balance and sense of community" ((in 26 reviews)); "Great culture and opportunity as a freshman completing first year." ((in 18 reviews))

What are the cons of working at NiSource according to real employee reviews?

"Management allows non" ((in 22 reviews)); "Upper management is woefully out of touch and the Quality Assurance process is demeaning and demoralizing." ((in 12 reviews)); "managers are clueless and have no direction" ((in 9 reviews)); "Frequently changing leadership and turnovers." ((in 9 reviews)); "There is a brand new executive leadership team that is misaligned and gives conflicting direction." ((in 5 reviews))

What are employees saying about NiSource layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiSource layoffs and their outlook for job security at NiSource in 2026.

What are the top reviewed NiSource locations?

Columbus , Merrillville , Smithfield , Houston , Pittsburgh , Valparaiso , Hammond , Gary , Richmond , Toledo , York , Charleston , Indianapolis , South Bend , Lorain , Findlay , Toledo , Chester , Staunton , Fredericksburg , Ashland City , Crown Point , Portage , Kokomo , Springfield , Portsmouth , Cranberry , Philadelphia , Beaver , Dunbar

NiSource reviews

3.4

65% would recommend to a friend

(411 total reviews)

Lloyd Yates

61% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

NiSource has an employee rating of 3.4 out of 5 stars, based on 411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiSource employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

411 reviews

3.0

May 19, 2013

Horrible place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is a normal work week

Cons

on the road 50% of the time

3.0

May 10, 2013

Large Utility, Steady Work, not for entrepreneurs

Department manager

Recommend

CEO approval

Business Outlook

Pros

Stable, long term employment, good pay if you understand the system and play political ball. Very large company, lots of jobs across a broad spectrum.

Cons

Bureaucratic, limited upside, unlimited downside. 3% more efficient than a govt agency. Largely not interested in financial efficiency. New ideas are hard to get implemented. Mavericks should apply to companies that cultivate the need for new ideas and approaches.

5.0

Mar 5, 2013

Energy Company On the Move!

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Bob Skaggs is the best leader in the Fortune 500, hands down. He is humble, and leads by example. The employees LOVE him. He IS the real deal. Most Ethical Company award two years running!

Cons

No cons to mention. Love my job.

Viewing 394 - 396 of 411 Reviews

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Jobs at NiSource

Remote Customer Service Representative - OH & PA

Project Scheduler (Job Family)

Welder Stoppel Combination COH

NiSource

NiSource reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Horrible place to work!

Large Utility, Steady Work, not for entrepreneurs

Energy Company On the Move!

Top companies for "Compensation and Benefits" near you

Jobs at NiSource