Is NiSource a good company to work for?

NiSource has an overall rating of 3.4 out of 5, based on over 457 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 65% of employees would recommend working at NiSource to a friend and 75% have a positive outlook for the business. The best reviews about NiSource have been left by employees working as Director , Engineer and Analyst .

Does NiSource pay their employees well?

According to anonymously submitted Glassdoor reviews, NiSource employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at NiSource. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at NiSource?

65% of NiSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiSource 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NiSource?

Customer Service Representative (16) , Manager (12) , Engineer (11) , Analyst (10) , Customer Service Representative (CSR) (10) , Director (10) , Project Manager (10) , Field Engineer (9) , Intern (8) , Senior Financial Analyst (7) , Financial Analyst (6) , GIS Technician (4) , Lead Financial Analyst (4) , Administrative Assistant (3) , Consultant (3)

What are the pros of working at NiSource according to real employee reviews?

"Good benefits overall" ((in 62 reviews)); "Pay is good" ((in 39 reviews)); "workers are great people and I have a flexable schedule" ((in 36 reviews)); "Good work life balance and sense of community" ((in 26 reviews)); "Great culture and opportunity as a freshman completing first year." ((in 18 reviews))

What are the cons of working at NiSource according to real employee reviews?

"Management allows non" ((in 22 reviews)); "Upper management is woefully out of touch and the Quality Assurance process is demeaning and demoralizing." ((in 12 reviews)); "managers are clueless and have no direction" ((in 9 reviews)); "Frequently changing leadership and turnovers." ((in 9 reviews)); "There is a brand new executive leadership team that is misaligned and gives conflicting direction." ((in 5 reviews))

What are employees saying about NiSource layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiSource layoffs and their outlook for job security at NiSource in 2026.

What are the top reviewed NiSource locations?

Columbus , Merrillville , Smithfield , Houston , Pittsburgh , Valparaiso , Hammond , Gary , Richmond , Toledo , York , Charleston , Indianapolis , South Bend , Lorain , Findlay , Toledo , Chester , Staunton , Fredericksburg , Ashland City , Crown Point , Portage , Kokomo , Springfield , Portsmouth , Cranberry , Philadelphia , Beaver , Dunbar

NiSource reviews

3.4

65% would recommend to a friend

(411 total reviews)

Lloyd Yates

61% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

NiSource has an employee rating of 3.4 out of 5 stars, based on 411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiSource employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

411 reviews

2.0

Jul 18, 2013

Decent Perks, but Do Not work here unless you are a Corporate Robot

Gis

Recommend

CEO approval

Business Outlook

Pros

Good Vacation, Good Benefits, seems like you can move around a lot in the Company if you wish. Pretty good Pay. They promote Teamwork and will do a lot to allow employees to get to know each other even if you work in other offices. It seemed like they had good training.

Cons

It seems if you aren't a corporate robot you won't last here. You are just a number and they don't care at all about your personal life. I had some awful things happen in my personal life in a very short time. I slept in a couple times due to extreme stress and insomnia, and they terminated me. I can maybe understand if I was a very young entry level employee, but I was a professional for almost 10 years with no employment gaps and had glowing recommendations from old bosses during my interview process. It taught me a lesson though, if you work for a big corporation you are just a number in the system.

2.0

Nov 18, 2023

Management Needs Evaluated

Real time operations engineer

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule Not labor intensive Set hours

Cons

Low compensation compared to everyone else. Reverse Discrimination. Many people you work with tend to be head hunters. It’s not a team environment, everyone is out for themselves.

2.0

Aug 28, 2023

Why must we continue to outsource?

Senior it security analyst

Recommend

CEO approval

Business Outlook

Pros

If you enjoy directing the offshore teams to do the needful, you will enjoy it here. Would not be surprised if our already meager bonuses are further reduced due to nebulous missed targets. Departments constantly trying to push work onto other departments, no team work as a company.

Cons

Outsource everything. There is no valid reason to want to join under this management. Your efforts will become stuck in a quagmire of project management and funding battles. Conflicting directions come down from on high every 3 months or so, too bad you already got 90% of the project completed before it's no longer needed. Financial equity for the people actually doing the work is not here. Expect to see executive leadership getting all kinds of stock grants every other month and cashing them out for big bucks while you hope for your meager 5%. Raises do not beat inflation, so unless you are promoted, you will always lose more and more ground every year.

Viewing 25 - 27 of 411 Reviews

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Jobs at NiSource

Remote Customer Service Representative - OH & PA

Project Scheduler (Job Family)

Project Manager- New Power Generation Construction

NiSource

NiSource reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Decent Perks, but Do Not work here unless you are a Corporate Robot

Management Needs Evaluated

Why must we continue to outsource?

Top companies for "Compensation and Benefits" near you

Jobs at NiSource