NinjaOne reviews

4.3

81% would recommend to a friend

(431 total reviews)

Salvatore Sferlazza

92% approve of CEO

82% positive business outlook

NinjaOne has an employee rating of 4.3 out of 5 stars, based on 431 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The NinjaOne employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

431 reviews
1.0
Oct 3, 2023
Recommend
CEO approval
Business Outlook

Pros

1. Pay is decent 2. Bonus and commission are decent and achievable. 3. Some coworkers are great. 4. Awsome Product with a lot of potential 5. Great Office in the City Center. 6. Step-in for your IT/Sales Career

Cons

- Work /Life Balance not nonexistent. If you want to progress then forget about 9-5. OT is not paid or even can't take time off. - Hybrid/Remote - 2 days you can work from home. In most cases even not that. - Yes, you can progress if you will hustle and do a lot of extra (non-paid) effort. - Then you will be left on your own, with no support, training or whatsoever. In the best-case scenario, Your Senior Director will tell you to learn from YT... - Micromanagement to level it's even impossible to think on your own... - No support from management, - None or close to no communication from management to SDRs or any lower level. - There is only Ninja Way and nothing more. When you bring your ideas, experience or even language proficiency you will be shut down immediately. - You have your own opinion or challenge Management - you are done. - Constant political games, gossip. Not a healthy style of managing anyone. - Benefits - poor. Close to non-existent. - Outdated approach towards Sales -just like from 80 or '90s - Management methods - oh boy... Those are not only outdated, they are literally Toxic. Management will sweep their bad decisions and mistakes or put them on the Team. - A lot of manual work with the database. As those are in many cases not accurate. When you suggest modern tools - no budget/no time/no answer/or any other excuses you can find. - A lot of empty promises from management and in some cases even pure lies. - Hire/Fire Approach. People just vanish from Slack. And that's how you know what is going on. - Management is not taking responsibility for anything. - Call, Call, Call doesn't matter the provided database is... hmmm... already touched by others or so outdated, that you calling contacts that have not worked in those companies for ages, or even dead for years. - Shady and slimy things going on constantly. Work culture depends heavily on the mood of management. So... If you enjoy being micromanaged, being pushed around and having constant pressure and you don't like to have your own opinion or approach aswell as and you are a "Yes Man" then it's a great place for you. If You are an ambitious overachiever, then Avoid at All Costs!

2.0
Sep 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good initial training and structured onboarding. Competitive salary for the industry. International exposure with global teams. Learning opportunities with QA processes and tools. Some colleagues were supportive and talented.

Cons

Management allowed abusive and retaliatory behavior. HR offered no support when issues were raised. Employees who spoke up were ignored or discarded. The environment creates fear instead of trust. Leadership does not protect people from harassment.

2.0
Sep 14, 2025
Recommend
CEO approval
Business Outlook

Pros

High growth company, that has managed to build a smart, collaborative, & supportive group of peers. The product is pretty great and has a good reputation with customers. Great cosmetic perks - free lunch in office & private health cover

Cons

While on a high growth trajectory, internal processes, onboarding and management is a complete mess, particularly in the APAC region that is largely ignored by the wider company. Compensation is not competitive and recently hired managers/ team leads are woefully inexperienced or - in some cases - dangerously incompetent. Turnover seems extrordinarily high for a company that touts such an amazing culture - but I put this down to a combination of poor pay, absentee management and inconsistent KPI expectations. There have been at least 8 people in less than 4 months that have bailed. Quotas are grossly misaligned for the size of the region and commission plans that promote sandbagging or gutting pricing just to keep your head above water month-to-month. The disappointing thing is that this company looks great on paper - but inefficient management and no clear growth plan is killing its potential.

Viewing 298 - 300 of 431 Reviews

Glassdoor has 498 NinjaOne reviews submitted anonymously by NinjaOne employees. Read employee reviews and ratings on Glassdoor to decide if NinjaOne is right for you.