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      Nordstrom

      Engaged Employer

      Nordstrom reviews

      3.6

      56% would recommend to a friend

      (25,059 total reviews)

      Erik B. Nordstrom and Peter E. Nordstrom

      70% approve of CEO

      46% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.5

      Culture & values

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.1

      Senior management

      Nordstrom has an employee rating of 3.6 out of 5 stars, based on 25,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      25K reviews
      4.0
      Apr 24, 2026

      Good hours and focus on customer service, but competitive sales pressure

      Sales/customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Got close to full time hours mostly, which is great for retail. Fulfillment tasks mostly delegated to fulfillment department which helps you focus on sales and customer service.

      Cons

      Very competitive commission sales environment. Returns affect your commission. No deadline for returns.

      1.0
      Apr 24, 2026

      Once a Strong Company, Now Struggling with Instability and Direction

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Semi-competitive pay and benefits compared to many retail employers, it's ok. PTO and sabbatical programs are valuable and honored upon separation. There are strong coworkers and "occasional" solid leaders at the individual level. Zero loyalty to longer term employees who provided loyalty and performance - you just a line item n a spreadsheet...

      Cons

      Frequent leadership turnover creates instability and erodes trust across teams. There is a lack of transparency and communication, especially around layoffs and organizational changes. Long-term employees are often replaced with lower-cost, less experienced staff, which impacts morale, continuity, and overall performance. The culture has shifted over time toward short-term cost-cutting rather than long-term investment in people. Strategic direction often feels inconsistent, with teams restructured every few years and little continuity or accountability. Employee engagement has declined, contributing to a more toxic work environment.

      Viewing 76 - 78 of 25,059 Reviews
      Related searches: Nordstrom jobs | Nordstrom salaries | Nordstrom benefits | Nordstrom interviews | Nordstrom conversations
      ReviewsNordstrom reviews

      Glassdoor has 26,144 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.