Nordstrom reviews

3.6

56% would recommend to a friend

(25,084 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.6 out of 5 stars, based on 25,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
1.0
Apr 15, 2016
Recommend
CEO approval
Business Outlook

Pros

It's a paycheck. 33% discount in store.

Cons

The software development department of Nordstrom has been, and continues to be, an absolute disaster. Management is completely aloof to how to run anything, and it has allowed a variety of horrible managers to get into positions of power and destroy things for its employees, causing several on the team I was on to outright quit. The slogan of Nordstrom, Nice is at most a farce, as the reality is that most people there are incredibly vain and skin deep. They're the kind of preppy people everyone hated in high school - nice to your face but then go behind your back and say all sorts of nasty things about you. They try to say they are all about diversity, but they haven't a clue on how to even handle diversity - the number of times I've heard other employees make sexist, racist, homophobic, and transphobic statements is insane, and turning to HR for help made it apparent that they would be shielded from criticism. In fact, turning to HR actually made matters worse, because the people doing these nasty things were only emboldened in their animosity to anyone who stood up to their problematic opinions and behaviors - the managers especially. Their policy of Use Good Judgment is a catch-all phrase that means nothing more than whatever your manager thinks it means, and is only ever used to tear people down for doing something someone above didn't like. The same can be said about their policy of empathy - it really only goes one way, to the people running the show. But if that wasn't the worse, on top of it you have developers coming from three month coding schools, like CodeFellows, that have absolutely no knowledge of coding. The sheer incompetence that I ran into was mystifying, and made you wonder how people had even gotten a job in software to begin with. Additionally the pay is subpar for the industry, by a good 20k/yr. The overall company culture is absolutely demoralizing and defunct, and it's one of the worst places I have worked in over ten years of being in software.

1.0
Apr 13, 2016

RUN

Recommend
CEO approval
Business Outlook

Pros

great space, a few nice people

Cons

awful work environment, degrading training techniques, emphasis on selling by being good looking, very catty, and the CEO is rude, demeaning, and verbally abusive to co-workers. turn over rate is HIGH HIGH HIGH. most people working had only been there a year.

1.0
Apr 8, 2015
Recommend
CEO approval
Business Outlook

Pros

-laid back environment -cool desk

Cons

-misleading about salary -no work life balance -horrible leads -overpriced merchandise -high drama office (all young girls) -sales directors with no clue what they are doing -extremely low base (26k) -insane expectations for in house events -constant unwanted attention from male clients -repetitive work -will aggravate your network -CEO is a tool -even the people that came out from Chicago can't make their numbers out here haha

Viewing 88 - 90 of 25,084 Reviews

Glassdoor has 26,171 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.