Nordstrom reviews

3.5

56% would recommend to a friend

(25,085 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,085 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
5.0
Jan 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for growth within the company. Sales leaders are encouraging and motivational!

Cons

Hours may not be great for some!

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Nordstrom Response
7y
Thanks for the review! We're so glad to hear that you're enjoying your career at Trunk Club. Keep up the great work!
1.0
Jan 16, 2019
Recommend
CEO approval
Business Outlook

Pros

- sometimes the service team doesn't eat all the food downstairs and we can fight for pizza - they used to have Lacroix on demand

Cons

- unprofessional/young management are inexperienced and poorly trained for their position - ridiculously high and unachievable quotas -no support system set up for sales associates -blatant favoritism of top sales people sub-point: I understand supporting and rewarding those who are achieving their goals. However, the way you schedule your employees and pay them for their work shouldn't been dependent if they were able to sell Susan $300 worth of Caslon shirts. Especially since "customer service" is the number one goal we are set to achieve. Hmmm right

1.0
Dec 20, 2018

Nationally dissatisfied stylist

Recommend
CEO approval
Business Outlook

Pros

-coworkers/friends -fun and friendly environment -food incentives -great training prior to starting job and during job on product knowledge

Cons

-rude and dismissive to employees that have concerns/suggestions **especially those that need special accommodations** -don’t always promote from within when there’s lot of overworked, underpaid, talented employees -unreasonably high monthly quotas -try to encourage employees not meeting quotas to leave company with cruel tactics -management favoritism for certain stylists is very apparent -little opportunity for re-evaluation for raise/bonus -management can be catty -HR is makes themself very unreachable -bad and constantly changing work hours -poor work/life balance because overtime is often expected on days off

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Nordstrom Response
7y
We're sorry to hear about your experiences and take all feedback seriously. We encourage you to contact your dedicated HR partner and/or HR@trunkclub.com immediately to further discuss your concerns so they can be properly reviewed and addressed as well notifying them if you have a need for an accommodation. The HR team and your leadership strive to create an inclusive, supportive environment and are committed to setting employees up for success.
Viewing 112 - 114 of 25,085 Reviews

Glassdoor has 26,172 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.