Nordstrom reviews

3.6

56% would recommend to a friend

(25,107 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.6 out of 5 stars, based on 25,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
3.0
Jan 29, 2011

Hectic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount is great, getting good freebies

Cons

Return policy is not fair to associates

3.0
Jan 28, 2011
Recommend
CEO approval
Business Outlook

Pros

The company overall is a great place. Opportunities are good and promotion is easy as long as you have good people working in management. The pay is also better than the average retail wages at other companies. You get to work around good and quality merchandise so it's also easy to take pride in your work and how the store is doing.

Cons

One HUGE down part is the people (management). I'm noticing that this is a location thing because in larger cities it's easier to do well, but in smaller areas the favoritism and borderline discrimination is rampant. In the specific area I work for the people are very snobby and play favoritism continuously. They look down on people who aren't from a certain area or wealthy families. You have to kiss a LOT of butt to make anything happen for yourself here. I feel that the work I do is not appreciated at all. I am chewed out for even the smallest mistakes I make while other team members who have been there longer receive more hours regardless of how much they waste time doing nothing. I have been made to work 7 days straight sometimes receiving zero overtime (they'll fix your schedule so that you still make the same amount as if you worked 5 days). Some managers are allowed to have their kids come and work for them while taking hours from other co-workers. It's PURE favoritism. Nothing is done about it because the favorites either bring in sales or their lives revolve around the store. I am seeing that this is not the company but some of the people in it that are causing the negative experiences. Some managers outside of sales will make you put in the extra work to produce perfect results so they can get a bonus, when the employee can barely get PTO. It can be brutal.

5.0
Jan 27, 2011
Recommend
CEO approval
Business Outlook

Pros

Friendly staff Ability to make a lot of money Store Safety Ability to move up in the company Generous discount

Cons

Commission based You're in trouble if you don't continually make your sales goals Credit class if you don't open a credit card every month

Viewing 24703 - 24705 of 25,107 Reviews

Glassdoor has 26,195 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.