Nordstrom reviews

3.5

56% would recommend to a friend

(25,107 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
3.0
Jan 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Discount on all merchandise is nice, especially after things are already marked down. Cafe/Coffee Bar employess can eat for 50% off

Cons

Hours are long and never consistent, you never know your schedule until Wednesday of the previous week, the sales people (including managers) and other members of the store who are not restaurant related treat you like garbage and demand that you serve them - as if we were there for them to cater to their every whim. Restaurant employees are never made aware of things that are happening in the store (i.e. sales, events, and the store staying open later than usual). While there is advancement avaliable, you have uproot your life and move for that to happen, after two years of working there I still get paid the same amount as when I started and when I politely inquired about a raise I was told that HR (people I rarely, almost never come into contact with) was in charge of that and they would decide if and when I could have one. After a grueling holiday season working almost 200 hours during the month of Dec. we were told we were among the top sales for our department in the region and when a co-worker said "So does that mean we get a raise or something?" the manager replied with "I DO, because it's all about ME. You should know that by now" (even though she worked regular hours during the entire holiday season and still managed to have Sundays off every week) Scheduling is supposed to be based on senority in the restaurant side of the company, but my manager just gives hours to whoever she feels. Our team lead constantly goes MIA for hours at a time during the day while staying clocked in, and even goes so far as to walk around the mall after his shift is over staying clocked in to make sure he gets his hours - When we brought this to the managers attention, we were told to mind our own business and he must have a good reason for what he's doing..not to mention he's only the lead because they're friends outside of work. Overall, the managers of the department need to be aware of what their employees are doing. They especially need to realize that we work for the same company and treating us like garbage just makes us mad and we won't help you. No one goes to work to get yelled at and bossed around by people who just got hired.

3.0
Jan 2, 2011

okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great earning potential good comission scale

Cons

discount is ok management is oblivious to what really goes on

Viewing 24721 - 24723 of 25,107 Reviews

Glassdoor has 26,195 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.