Nordstrom reviews

Commission based sales environment is tough, especially in a bad economy. There is no compensation package in place to make it fair when the store is dead and you have no choice but to work your shift to the end (i.e. closing shift).

Hours are long and never consistent, you never know your schedule until Wednesday of the previous week, the sales people (including managers) and other members of the store who are not restaurant related treat you like garbage and demand that you serve them - as if we were there for them to cater to their every whim. Restaurant employees are never made aware of things that are happening in the store (i.e. sales, events, and the store staying open later than usual). While there is advancement avaliable, you have uproot your life and move for that to happen, after two years of working there I still get paid the same amount as when I started and when I politely inquired about a raise I was told that HR (people I rarely, almost never come into contact with) was in charge of that and they would decide if and when I could have one. After a grueling holiday season working almost 200 hours during the month of Dec. we were told we were among the top sales for our department in the region and when a co-worker said "So does that mean we get a raise or something?" the manager replied with "I DO, because it's all about ME. You should know that by now" (even though she worked regular hours during the entire holiday season and still managed to have Sundays off every week) Scheduling is supposed to be based on senority in the restaurant side of the company, but my manager just gives hours to whoever she feels. Our team lead constantly goes MIA for hours at a time during the day while staying clocked in, and even goes so far as to walk around the mall after his shift is over staying clocked in to make sure he gets his hours - When we brought this to the managers attention, we were told to mind our own business and he must have a good reason for what he's doing..not to mention he's only the lead because they're friends outside of work. Overall, the managers of the department need to be aware of what their employees are doing. They especially need to realize that we work for the same company and treating us like garbage just makes us mad and we won't help you. No one goes to work to get yelled at and bossed around by people who just got hired.