Nordstrom reviews

3.5

56% would recommend to a friend

(25,087 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
2.0
Apr 14, 2010

Working at Nordstrom is not how it used to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Most of your co-workers are really nice people who are easy to work with. -Store discount and special extra discount days during holidays and on Nordstrom brand merch.

Cons

I work in cosmetics so it is a little bit different than the other depts, but these are the cons: -Nordstrom now constantly wants you to call customers at home. Even really good customers who you have a personal relationship with do not like this. -Nordstrom is now really pushing opening credit cards. If you don't open enough credit card applications you can get written up. -It is no longer a team selling focused environment, you are pitted against your coworkers for sales. In cosmetics if you do not have a high sales per hour, your hours are cut so this causes people to be extremely sharky. Counter Mangers make the schedule so they give themselves the best hours so if you get a sucky schedule it is hard to have a high sales per hour and you keep getting the worst shifts and possibly your hours cut. -Nordstrom promotes managers from other departments into departments they know nothing about. One assistant cosmetics department manager from my friend's store was promoted from Women's Sportswear to Cosmetics. This person had never worked in cosmetics, knew nothing about it and was not comfortable with it. So when my friend's counter would get busy the assistant could not help the customers with makeup because she had no clue! -Lots of favortisim. It you are not a kiss ass I don't suggest you work here. -Last but not least there are lots of black out periods where you cannot get days off. Don't expect to get any days off the day after Thanksgiving through Jan 5th and basically mid June through mid August when Nordstrom has their anniversary sale. -Say they promote work/life balance, but really don't. Basically when you work there they own you.

4.0
Apr 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Everyone has a good attitude depending on your department (try to stay away from shoes if you're not a shark!) Its commission based so you can make a lot if you work hard. Lots of style, nice looking store, really pleasant place to work in

Cons

Can be extremely competitive in a bad way depending on where you work All management cares about is how you sell, so if youre not a good seller, dont expect to be promoted. If you want to grow with the company, you have to go through every single job title and move around the country a lot (ex: to be a buyer, you would first have to be a sales associate, then asst. manager, then dept manager, then district dept manager and so on regardless of your job beforehand)

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Glassdoor has 26,174 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.