Nordstrom reviews

3.6

56% would recommend to a friend

(25,084 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.6 out of 5 stars, based on 25,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
1.0
Sep 21, 2009
Recommend
CEO approval
Business Outlook

Pros

My co-workers were great. I had a great time with them. I still keep in touch with tons of them.

Cons

They do not care about their employees at all. THeir HR dept. is horrible and is only there for the management. If someone wants you out they will do anything to get you out until its done. Including accuse people of stealing from the store. NOrdstroms has ended up to be the biggest night mare of my life. I had to have surgery and I could not get the time needed to make a complete recovery. I took one day off and then had to call in to take the another day off and my manager threatned my job. I ended up having to have my doctor call her. My doctor told me I should sue the store. There are so many other stories like this. I have a feeling NOrdstroms will be seeing a ton of lay suits coming their way. I know of at least 5 different people that are looking into it right now just for one store. I know for sure you will see a story done on our local news soon. NOt good. They would also lie to customers into taking out a credit card during the presale. Everyone who works there acts like they love their customers but talk so badly about them when they are in the dressing rooms or as soon as they leave. Its a sad place.

3.0
Aug 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Pleasant work environment, potential to make above-average retail salary. Employees are generally empowered to satisfy the customer & customer services offered are exceptional. If you want a full-time retail job, Nordstrom will give you close to 40 hrs./wk. , but usually just under so even though they do a good job selling you their benefits pkg. a lot of hourly employees don't actually qualify for them because they fall just under the required work hours.

Cons

Other than the normal cons of retail (bad hours, low pay) be prepared for lots of competition and backstabbing among employees. There is so much pressure to sell that formerly nice people will "steal" your sales because they are so desparate. Department managers are often EXTREMELY inexperienced. There is little if no opportunity for working there part-time because of their employee ranking system; you will be considered a low performer if your sales numbers aren't the same as full-time employees. I also was not fond of the 8:00 a.m. "Rah-Rah Rallies"--okay if you are in high school, but we're all adults & the peps rallies were a waste of my valuable time. Employee discount is not generous.

Viewing 24961 - 24963 of 25,084 Reviews

Glassdoor has 26,171 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.