Management plays huge favors with their friends. Unless you're in that inner circle, forget about being treated fairly and moving up in the company.
For a company that strives to offer the best quality to its customers, its funny how Nordstroms still uses such ancient equipement. Then again, there are more 'Made in China' products than anything else, so I guess it makes sense.
This company was made into popular and successful because of how they took care of their customers and their employees as well. It was a successful formula and now everything is completely opposite. Nordstrom is no longer Nordstrom. It's like any other retail store. This company will fail as other companies that have failed using the same 'numbers is everything' formula.