Nordstrom reviews

3.6

56% would recommend to a friend

(25,084 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.6 out of 5 stars, based on 25,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
3.0
Jul 22, 2009

Department Manager Job review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great employee discount for managers (33%). Also 40% discount once a year. Could be a good place to work. People are usually helpful.

Cons

Senior management needs to respect their employees more. Need to get back to basics (customer service). There is too much pressure to sell sell sell.

2.0
Jul 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Nordstrom certainly remains one of the best stores as far as what you have to sell, the merchandise is great and if you have a good customer base and the right hours to work the money can be good. The posibilities for upward advancement are still good if you are a high acheiver..they do promote from within.

Cons

The new sales quotas are extemely high and difficult to achieve unless you have an established customer base..the focus on agressive sales tactics and continual phone campaigning is new and a 180 degree change from the friendly customer service ideals in past years.

3.0
Jul 13, 2009
Recommend
CEO approval
Business Outlook

Pros

Good benefit package, employee discount ; excellent work environment and friendly customers; esy to develop repeat customer base; excellent training available

Cons

inconsistent work hours; back biting among sales associates; managers show favoritism toward some in granting requested days off versus constantly denying others; quality of apparel is far less than in years past and is regulary noted by customers

Viewing 24979 - 24981 of 25,084 Reviews

Glassdoor has 26,171 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.