Nordstrom reviews

3.6

56% would recommend to a friend

(25,083 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.6 out of 5 stars, based on 25,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
3.0
Apr 26, 2009
Recommend
CEO approval
Business Outlook

Pros

great pay and they have great staff. they discount is alright its only 20 percent but every twice a year its 40 so its worth it. i like working there because of the commision. they pay well and i enjoy meeting new people.

Cons

the competitvness and the sales goals to meet. the shipment process is not that great too much work and very stressful to put out all the merchadise on time.

3.0
Apr 17, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay isnt too bad and if your in your early 20's it's a great place to meet other people/co workers. The discount is only 20% but twice a year it's 40% so thats a plus!

Cons

Managment are always stressed out because of sales goals and take it out on employees. HR is a joke! They underpaid me for 6 months and when I found out they didn't do anything to fix the past just changed my commission rate so that it would be what it was supposed to be the entire time!

3.0
Apr 10, 2009
Recommend
CEO approval
Business Outlook

Pros

The discount and the gratis (free products)

Cons

Commission-based sales makes for a very cutthroat, competitive environment. Not a very team approach. Any returns your customer makes comes off your commission. This is quite typical for commission-based sales. And although employees are encouraged to "save the sale" of fellow employees when customers return products for new products, they are often not honest and take the sale for themselves. We called these employees "sharks." Nordstrom is basically shark-infested water. As long as you are aware of this you'll be fine.

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Glassdoor has 26,170 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.