Nordstrom Sales Associate- Rack reviews

Management can be unfair and micro-managing, customers are rude and treat the store like their own personal dumping ground, pressure to open reward cards and ring people up is immense and suffocating.

The #1 problem in this store is that there are NEVER enough people working, it's also very disorganized and inefficiently ran. Since the launch of mobile checkout, it has become increasingly more stressful as more responsibility is shifted from Customer Service (the people who are solely responsible to ringing up customers and opening rewards), to the floor associates, who are responsible for ringing up customers, opening rewards accounts, running go backs, finding merchandise for customers, stocking the floor and back stocking , sizing merchandise, finding search and sends, running the fitting room, measuring customers, helping customers at the jewelry/watch counter, answering questions for customers, buffing and stretching shoes, etc. The Customer Service team is always shorthanded and constantly needing help with the line. There is way too much focus on opening rewards accounts and very little on the every day running of the store.