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Norfolk Southern

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Norfolk Southern reviews

2.9

35% would recommend to a friend

(1,914 total reviews)
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Mark George

30% approve of CEO

25% positive business outlook

Norfolk Southern has an employee rating of 2.9 out of 5 stars, based on 1,914 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Norfolk Southern employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay was great for position.

Cons

Operate off of seniority. can get bumped from your position.

1.0
Dec 7, 2025

Think twice before try.

Recommend
CEO approval
Business Outlook

Pros

Railroad retirement is the only advantage.

Cons

Use of identity politics amongst hiring decisions, it’s not what you know or how much experience you have it’s who you know, and if they like you for any advancement whatsoever. What they expect for the high paying salary is quiet compliance so if that works for you, then by all means apply.

2.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Good people to work with

Cons

Not so great work/life balance

Viewing 34 - 36 of 1,914 Reviews

Glassdoor has 2,169 Norfolk Southern reviews submitted anonymously by Norfolk Southern employees. Read employee reviews and ratings on Glassdoor to decide if Norfolk Southern is right for you.