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Norfolk Southern

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Norfolk Southern reviews

2.9

35% would recommend to a friend

(1,914 total reviews)
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Mark George

30% approve of CEO

25% positive business outlook

Norfolk Southern has an employee rating of 2.9 out of 5 stars, based on 1,914 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Norfolk Southern employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Sep 14, 2025

Run away

Recommend
CEO approval
Business Outlook

Pros

Pay and Benefits, and Union

Cons

CEO and upper management are horrible.

4.0
Aug 31, 2025

Hard hours, good pay.

Recommend
CEO approval
Business Outlook

Pros

Health options are fair. Pay isn't bad for the work.

Cons

Constant on call rather than set hours. Dog-eat-dog mentality among workers seeking better conditions in work slots. Seniority based so very little upward movement over time.

1.0
Aug 30, 2025

Payroll withholding tax

Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits and going down in quality over the years

Cons

Stressful work life, always afraid of losing your job.

Viewing 52 - 54 of 1,914 Reviews

Glassdoor has 2,169 Norfolk Southern reviews submitted anonymously by Norfolk Southern employees. Read employee reviews and ratings on Glassdoor to decide if Norfolk Southern is right for you.