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      Norfolk Southern

      Is this your company?

      Norfolk Southern reviews

      2.9

      35% would recommend to a friend

      (1,914 total reviews)
      avatar

      Mark George

      30% approve of CEO

      25% positive business outlook

      Ratings by category

      3.5

      Compensation and benefits

      3.1

      Diversity & inclusion

      2.9

      Career opportunities

      2.4

      Culture & values

      2.3

      Senior management

      2.2

      Work/Life balance

      Norfolk Southern has an employee rating of 2.9 out of 5 stars, based on 1,914 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Norfolk Southern employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Feb 2, 2026

      Be aware of hidden signs

      Railroad conductor
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are cool.. Variety of characters and challenges. Money gets better after 4 months.

      Cons

      High Management is very ego driven. Very worried about company merger that they will can lower positions quickly. No room for any errors which will make this a nightmare for planning your future. Too scared to make errors will make you dread a job.. I mean career (that could of been)..

      4.0
      Jan 25, 2026

      Good Company just look to advance yourself

      Stockman
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, great people to work with. Some of the friendliest people to work with.

      Cons

      Trying to advance will probably have you working in positions not desired but just know you may need to take those positions in order to reach the position you want. A

      3.0
      Jan 19, 2026

      What you make it.

      Railroad conductor
      Recommend
      CEO approval
      Business Outlook

      Pros

      This job is a lifestyle, not a regular shift work job unless you have seniority to hold a regular schedule. It’s pretty laid back in my area but rail road life is demanding. They pay in you a 4 step rate pay program which is outdated. After training you earn 80% of full pay rate 2 years, 85% 1 year. 90% 1 year. Then 100%. All crafts are like this. It’s full of miserable people who complain about how awful everything is. The pay is pretty good considering the work load. I have worked twice as hard to earn a portion of what I earn now doing this job. You can only work 12 hours a day, OT daily at 8 hours.

      Cons

      Depending on how busy your terminal is you will work on call for maybe a few years. It’s 24/7 all weather, holidays. If you like weekends off and sleeping in or only working day shift.. don’t even bother. The company has issued a lot of dumbed down rules to accommodate what seems the younger generation can handle, then discipline the experienced guys for not doing the dumb rule.. like pointing out the window at signals. You can either do some efficient productive railroading or you can follow a checklist of rules and metrics. Can’t do both. NS is a corporation. You’re local peers And managers might care about you on some level but ultimately you are a number and necessary liability to the company. The amount of crying by grown adults about how terrible their life is because of the job but yet refuse to do anything but complain.

      Viewing 22 - 24 of 1,914 Reviews
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      ReviewsNorfolk Southern reviews

      Glassdoor has 2,169 Norfolk Southern reviews submitted anonymously by Norfolk Southern employees. Read employee reviews and ratings on Glassdoor to decide if Norfolk Southern is right for you.