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Norfolk Southern

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Norfolk Southern reviews

2.9

35% would recommend to a friend

(1,914 total reviews)
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Mark George

30% approve of CEO

25% positive business outlook

Norfolk Southern has an employee rating of 2.9 out of 5 stars, based on 1,914 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Norfolk Southern employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is excellent, with plenty of overtime opportunities. Health insurance is great, especially for families as dependents are no additional cost.

Cons

Expected to be on-call after hours throughout the week, and rotating mandatory on-call status every other weekend. Flexibility depends on adjoining maintainers and supervisor. No work-life balance, long hours. Safety is preached, but company goes through spells of not wanting to spend on proper tools or materials. High stress environment. Liability nightmare with grade crossings.

3.0
Jan 17, 2026

Just okay

Recommend
CEO approval
Business Outlook

Pros

Decent pay, decent hours, beautiful office

Cons

Boring, lack of good leadership

1.0
Jan 10, 2026

Awful job

Recommend
CEO approval
Business Outlook

Pros

Decent pay and easy work

Cons

Everything management only want to fire you

Viewing 25 - 27 of 1,914 Reviews

Glassdoor has 2,169 Norfolk Southern reviews submitted anonymously by Norfolk Southern employees. Read employee reviews and ratings on Glassdoor to decide if Norfolk Southern is right for you.