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      North

      Engaged Employer

      North reviews

      3.9

      78% would recommend to a friend

      (389 total reviews)
      avatar

      Marc Gardner

      86% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.0

      Culture & values

      4.0

      Senior management

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      North has an employee rating of 3.9 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      389 reviews
      5.0
      Sep 3, 2015

      Great place, so far

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been at North American Bancard for just under a year and I really don't have any complaints so far, other than I haven't yet met CEO Marc Gardner. My coworkers are friendly, my boss is very knowledgeable and encouraging, and it just seems to be a great atmosphere, overall. I am paid well for my position, and the benefits are good, too - beyond medical, vision and dental (first place I've EVER worked that has both dental AND vision benefits!), we have 401K (50% match up to $3,500 annually), vacations and personal days, a relaxed dress code (I wear jeans every day!), TV's tuned to different channels lining the hallways, and free coffee, slushies and popcorn. The building is newer and has nice decor, which I consider a benefit. Plus, every day the company brings in local restaurants, food trucks and caterers for breakfast and lunch. Some are better than others, but it's nice to know that if you're running late in the morning and don't have time for breakfast, or you forget your lunch, you don't have to fight the mall traffic and traffic getting on and off I-75 to get a bite to eat.

      Cons

      Just a couple of things I can think of - 1. The employee portion of the medical benefits is a bit on the pricey side. There are several options, and I signed up for the lowest deductible plan, so I expect to pay more than someone who signed up for one of the higher deductible plans. But I am paying just about the same amount I was when I was carrying my own independent plan, which I thought was too high. 2. Personal days. We only get three a year, which IMO is a little skimpy. Most people I know get at least five. It would be nice to have a couple more, just to have a little extra security, so when you get sick and want to stay home, you don't wonder if you're "sick enough" to burn through a personal day or not. Or if you want or need a day off, outside of a vacation, like for a doctor's appointment or a repair man.

      avatar
      North Response
      10y
      We appreciate you taking the time to provide this feedback. We are happy to see that you are pleased with the work you are doing in addition to the variety of fun offerings provided by the company. The out-of-pocket cost incurred by our employees for health insurance and other benefits is always top of mind and is being reviewed on a regular basis. We are striving to make improvements where possible in the near future.
      1.0
      Aug 28, 2015

      Broken Promises and LIES

      Senior systems administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you can find no other employment options, they can provide a pay check.

      Cons

      Reviews are promised yearly, and in the 6 years I worked in the IT systems team, I had to beg for a review (never received a bad review) every year. The reviews are supposed to be given within 2 weeks of anniv. date. mine where typically 6 -9 months after...... Was promised yearly bonuses the fact that I never received one and had very good reviews and department quallified for bonus, we never saw one. So managers LIE Manager caught stealing my personal property, went to HR about this and nothing happened to manager. Managers and HR all the way to CEO Marc G. all LIE, Productivity is driven by fear and intimidation. Entire management staff is Highly TOXIC. I would not recommend anyone to work at this company. stay clear of this place.

      5.0
      Aug 25, 2015

      Velocity

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love the people I work with and the work we do!

      Cons

      Like all startups there are a few flaws to overcome in the first few years. And we are doing great.

      avatar
      North Response
      10y
      Thanks for the great review! We work hard to make sure our employees are happy. We will keep up the good work.
      Viewing 316 - 318 of 389 Reviews
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