North reviews

3.9

78% would recommend to a friend

(389 total reviews)
avatar

Marc Gardner

86% approve of CEO

77% positive business outlook

North has an employee rating of 3.9 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
3.0
Feb 17, 2021

It was great.......

Recommend
CEO approval
Business Outlook

Pros

The engineering team is awesome. Very good people who are invested in your future. Extremely diverse engineering department.

Cons

Recent changes have all developers tracking time like customer service reps.

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North Response
5y
Thank you for taking time to share your thoughts with us. We agree that the engineering team is awesome - we love our engineers and believe we have the best engineering talent in the industry! After reading your post I went straight to Jim Parkinson, CXO at NAB, who took your "con's" and "advice to management" to heart. To be 100% honest, Jim was very upset and felt he had let you down...as you know that is the kind of leader he is. Jim is planning an all-hands meeting to talk to the engineering team and explain this situation in more detail. I am not sure if you knew this, but Jim has over 30 years of experience as an engineer and has held multiple engineering leader roles; he has not only walked in your shoes, but he cares deeply about the engineering team. When asked why he chose to become an engineering leader he shared one simple answer, " I want to treat my fellow engineers the way I wanted to be treated". As you can imagine, his intent for these changes was positive, but he is very concerned that the impact of these changes may not be positive for his engineers. As always, Jim's door is always open (as is Kirk's, David's and mine!) if you ever wish to discuss workplace issues 1:1, your opinion is valued. Again, thank you so much for your input, Jim owns this and will discuss it with the team.
4.0
Feb 2, 2021

Finance

Recommend
CEO approval
Business Outlook

Pros

Flexible and down to earth. Room for growth and advancement.

Cons

I didnt have a con while working here.

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North Response
5y
Thank you for taking time to write this review and we really appreciate the four star rating. I particularly appreciate the pro's you listed as we have been working very hard through out this pandemic to be flexible, build flexibility into our processes and systems and even hold flexibility conversations with our team members. I am happy you experienced flexibility at NAB, thank you for letting us know!
3.0
Jan 26, 2021

Good for gaining experience

Recommend
CEO approval
Business Outlook

Pros

Rapid response to COVID crisis, nice office amenities when working on site, good and affordable benefits

Cons

lack of organizational structure, poor training model, poor work-life balance

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North Response
5y
We appreciate the time you took to write this review. While a three-star rating is not bad, it certainly isn't where we would like to rate. Since you worked for NAB, you know that a core focus for us through out 2020 has been problem solving and innovation which leads to a culture of continuous improvement. Your feedback helps us to problem solve and continuously improve. While we take pride in our technical training and have strong results from our hands on training strategy, it obviously didn't work for you. I hope you took your concerns to your manager as we are always looking for ways to deliver better, more impactful training despite issues with remote learning brought on by COVID-19. We take your feedback to heart and will discuss additional process improvements with the credit team. Thank you again for your feedback, we wish you all the best.
Viewing 316 - 318 of 389 Reviews

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