North reviews

3.9

78% would recommend to a friend

(389 total reviews)
avatar

Marc Gardner

86% approve of CEO

77% positive business outlook

North has an employee rating of 3.9 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
5.0
Feb 23, 2018

Invest in Yourself

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Potential for growth, project autonomy, the people, fun events I've worked at NAB for 2.5 years, and I've grown and learned SO much here. If you have a positive attitude and a passion to learn, branch out and connect with others, innovate and problem solve, etc., you can thrive in this environment. My leader respects and nurtures my need for autonomy and creative thinking; as a result, I've been able to leave my thumbprint on a lot of projects and processes. I have a great relationship with her as well as with the rest of my colleagues, which includes leaders and employees from other departments and companies. You'll hear over and over again that this place is fast-paced and changes often, and that's not a bad thing. As a result, there's a lot of energy here, and the days fly by - I'm never bored. In fact, there are a lot of fun events that take place here, including costume contests, cube decorating, online puzzles and games, guest speakers, yoga, free themed lunches, etc. I also think I'm fairly compensated. The salary and benefit offerings are far more robust than they were at my previous place of employment. As at any workplace, you get out what you put in. There are so many opportunities here to learn, connect, develop new skills, have a voice, start something new, and have fun - you just have to take advantage of them.

Cons

Sometimes, because we move so quickly, we don't spend enough time to perfect what we're working on before we move onto something new.

5.0
Feb 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Positive work environment, beautiful building, inviting culture, open to new ideas, fast pace, flexible, friendly coworkers, opportunity for growth, opportunity to be engaged and involved with company projects outside your specific role.

Cons

I have not come across anything as of yet that has stuck out to me as a con worth expressing feelings about.

4.0
Feb 10, 2017

You get what you give

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

North American is not unlike other MSP companies - the more you are willing to put in, the more you'll get out of it. Compensation is on par for the industry, the work environment is top notch, and there is a commitment to improving the customer experience. It is an environment where if you have a positive attitude, do your job, and keep an entrepreneurial mind-set - you will excel, and be both finanicial rewarded and offered growth opportunity. It is not a place for slackers or someone who feels entitled to 35 hour work weeks and unlimited time off - but then no company in the Merchant Service Processing space is. Troy is a suburb of Detroit - an area that desperately needs good paying jobs and technological opportunities - NAB provides both.

Cons

NAB has 13 companies under it's umbrella - sometimes the communication between those groups is lacking and not everyone is aware of the capabilities that each division has or can provide.

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North Response
9y
Thank you for your very insightful review. Your advice related to improving communication from the top-down is something that we are continuing to work on while conveying that communication is a two-way street. We want all of our employees to feel comfortable making suggestions, providing feedback and taking the initiative to contribute towards enhancing their work experience at NAB. As your COO, my door is open 95% of every day and I thoroughly enjoy having team members come to discuss their ideas or just stopping by to say hello. Thank you again for sharing your feedback!
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