North reviews

3.9

78% would recommend to a friend

(389 total reviews)
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Marc Gardner

86% approve of CEO

77% positive business outlook

North has an employee rating of 3.9 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
1.0
Jun 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay is comparable to working at a fast food joint. Credit card industry is a great field and projected for growth.

Cons

Limited resources, dysfunctional management, blame game in order to survive, borderline toxic environment. Will change your work title multiple times during tenure. Overworked more often than not and expect to work weekends/ overtime.

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North Response
4y
Thank you for leaving us your feedback. I see that you are currently employed at NAB so I would love to offer a chance for you to share your feedback and concerns with me directly at anytime. I agree that our industry is amazing and FinTech in general is a very exciting place to be right now. Because our industry and company are growing so quickly, we have no choice but to offer VERY competitive wages or else we would not be able to attract any talent...and the talent at NAB is the secret sauce to our success. Not only have we spent millions over the past 6 months to increase salary levels and enrich bonuses but we are currently offering between 3 - 7% increases for performance which is above the norm for compensation. I have lots of great benchmark data to back this up and would be happy to share with you if you would like to reach out and talk at anytime. Thank you again for the feedback.
5.0
Jun 1, 2022

Great Training Great Pay

Recommend
CEO approval
Business Outlook

Pros

The training department is the best and IT will help you anytime you have problems. Which is great because this is remote and you feel supported.

Cons

There are none so far.

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North Response
4y
First of all, welcome to the NAB team! I am excited to hear that your onboarding and integration process has been positive. I know that is always the toughest part of starting a new job so we do all we can to ensure our new team members feel like they belong from day one. I will be sure to pass your complements on to the training and IT departments, they will truly appreciate hearing about your experience. Thank you for taking time to share this review, we appreciate it very much.
3.0
May 2, 2022

Growing company

Recommend
CEO approval
Business Outlook

Pros

Employees well taken care of

Cons

Hours worked are excessive based on salary

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North Response
4y
Thank you for taking the time to write a review on your tenure with NAB. I am grateful for the feedback and that you felt well taken care of while you were part of the NAB family. I noticed that you worked in our Enterprise Risk Management (ERM) group and want to thank you for the time, effort and energy you put into keeping our merchants and their customers safe. ERM is a critical component to our growth strategy and that team is comprised of an amazing group of hard working, dedicated, passionate, intelligent team members who do work very hard. My hope is our newly established Flexible PTO program will provide them the flexibility and balance we all need to be at our best. Thank you again for your feedback, we appreciate your point of view.
Viewing 139 - 141 of 389 Reviews

Glassdoor has 419 North reviews submitted anonymously by North employees. Read employee reviews and ratings on Glassdoor to decide if North is right for you.