North reviews

3.9

78% would recommend to a friend

(389 total reviews)
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Marc Gardner

86% approve of CEO

77% positive business outlook

North has an employee rating of 3.9 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
4.0
Mar 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Good environment with great benefits

Cons

Low pay but it's set by the company that I work for

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North Response
5y
Your review was a great start to my week, so thank you for taking time to share your feedback! We are pleased to hear that your working environment is positive and you're happy with our benefits package. We are already looking at 2022 benefits offerings and feedback like this plays into our strategy. We are also looking for ways to increase our mental health offerings which is so important for the long term care of our most important asset - our team members. I was disappointed by your statement that you believe we have lower pay. I know that in the past NAB has pushed to pay market for our positions but given COVID so much has changed. We have engaged Lockton Consulting to help us deep dive into our compensation philosophy, ranges, job descriptions, variable pay programs, etc. to ensure that we are still paying market across the U.S. as we exit COVID (hopefully!) later this year. Stay tuned, and again, thank you so much for taking time to share your thoughts.
5.0
Mar 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Always doing something that is new

Cons

Can be a limited opportunity position

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North Response
5y
Thank you for taking time to write this review and for the five star rating. We always appreciate that! We are a fast paced company at NAB so its not surprising that you find yourself always doing something new! We have three pillars that we have lived by through this pandemic and they are Collaboration, Problem Solving/Continuous Improvement and Innovation...with pillars like that something new - and better! - is always around the corner. What did surprise me was your comment that you feel like your opportunities might be limited. We have a huge growth plan (including acquisitions!) for 2021 and beyond so we have more opportunities for our team members than ever. I am wondering if you just need to speak to your leader or even someone on my team in HR to share the broader picture with you? Our doors are open and we encourage and welcome the conversation. Again, thank you for taking time to write this review - and Happy Employee Appreciation Day!
3.0
Feb 17, 2021

It was great.......

Recommend
CEO approval
Business Outlook

Pros

The engineering team is awesome. Very good people who are invested in your future. Extremely diverse engineering department.

Cons

Recent changes have all developers tracking time like customer service reps.

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North Response
5y
Thank you for taking time to share your thoughts with us. We agree that the engineering team is awesome - we love our engineers and believe we have the best engineering talent in the industry! After reading your post I went straight to Jim Parkinson, CXO at NAB, who took your "con's" and "advice to management" to heart. To be 100% honest, Jim was very upset and felt he had let you down...as you know that is the kind of leader he is. Jim is planning an all-hands meeting to talk to the engineering team and explain this situation in more detail. I am not sure if you knew this, but Jim has over 30 years of experience as an engineer and has held multiple engineering leader roles; he has not only walked in your shoes, but he cares deeply about the engineering team. When asked why he chose to become an engineering leader he shared one simple answer, " I want to treat my fellow engineers the way I wanted to be treated". As you can imagine, his intent for these changes was positive, but he is very concerned that the impact of these changes may not be positive for his engineers. As always, Jim's door is always open (as is Kirk's, David's and mine!) if you ever wish to discuss workplace issues 1:1, your opinion is valued. Again, thank you so much for your input, Jim owns this and will discuss it with the team.
Viewing 172 - 174 of 389 Reviews

Glassdoor has 419 North reviews submitted anonymously by North employees. Read employee reviews and ratings on Glassdoor to decide if North is right for you.