Northwell Health reviews

3.7

70% would recommend to a friend

(4,821 total reviews)
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Dr. John D’Angelo

43% approve of CEO

61% positive business outlook

Northwell Health has an employee rating of 3.7 out of 5 stars, based on 4,821 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Northwell Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

5K reviews
2.0
Apr 19, 2013
Recommend
CEO approval
Business Outlook

Pros

good benefits, competitive salaries, easy commute from Queens or mid-Island.

Cons

The culture is very cutthroat - there's always someone eyeing your job and trying to figure out a way to get you out of it and them into it. Management is basically entrenched - little room to grow and expand. Unless you're hired as a manager, you will probably never make it, even if you've been there awhile. Employees are often mismatched to job - people who could be doing something else and making more money, while management is often incompetent and uncaring, and should be in a position of less authority making less. Never disagree with the boss - or look for other work if you do. You'll never get anywhere, you'll never get even a cost of living adjustment, and eventually, you'll be terminated.

1.0
Feb 25, 2025
Recommend
CEO approval
Business Outlook

Pros

You have a Job with benefits

Cons

If you enjoy being belittled, dealing with constant management changes, and dreading Sundays because you have to return to a workplace where you're undervalued and treated like a child—this is the place for you. Once upon a time, I loved my job. It felt like family, and I felt respected. But now, the culture has completely shifted. New managers with less experience than those they lead are placed in leadership roles. Communication is unprofessional, with emails written in all caps, and asking a question or seeking clarification is often met with ridicule. The work environment has become nothing but spreadsheets, unrealistic deadlines, and endless meetings scheduled at all hours—because, as our new director put it, "You’re salaried, not 9 to 5, you work until the work is done." While salaried employees understand the occasional need to work outside regular hours, many of us have consistently worked far beyond our hours, waking up early or staying late to meet expectations. However, scheduling mandatory meetings at 6 or 7 p.m. without any discussion is unfair. We are professionals with lives and responsibilities, and at the very least, placing meetings outside of normal hours should be a conversation, not an imposition. The lack of respect and lack of knowledge in leadership is glaring. Trainers are unfairly blamed for project delays we had no role in or little control over. Instead of leadership asking how things can improve, the message is clear: "Stop complaining, don’t tell us how you feel, just do your job." Unfortunately, leaving is not an option for many, as job opportunities are scarce. So, we sit and hope for change—that we can return to a workplace that values its employees. A place not run by consultants and new management who know nothing about northwell, its culture its values or really nothing on how to solve the issues at hand instead trying what worked at your old institution. A place where leadership actually takes the time to ask, "Why are we here? What is the real issue?" instead of blindly blaming trainers. Barking orders like we’re in the military is not how you inspire a team. Leadership needs to realize that respect, communication, and understanding—not intimidation—are the keys to a productive and motivated workforce. Until then, this is not a place that values its employees and not a place id recommend.

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Northwell Health Response
1y
Thank you for your feedback. Your comments are important to us, which is why we will share them internally. One of our top priorities at Northwell is the wellbeing of our team members, ensuring that they have the best career experience possible and feel empowered to develop and grow within our organization. We strive to offer a culture that upholds our values and mission, while also supporting the wants and needs of our patients and team members. We encourage you to address your specific concerns with your direct manager and/or HR representative.
2.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Current teammates who are still here, my direct manager, and proximity to where my office is to home.

Cons

I want to provide some ADDITIONAL feedback as my other post was removed, although there is a disclaimer on the Glassdoor website indicating the following: Companies can't alter or remove reviews - which doesn't seem to be true in my case! So here it goes AGAIN... Northwell needs to address the significant concerns regarding the "newer/new" leadership (within EDS/EPMO) and Deloitte consultants acting as leaders for Northwell, which is negatively impacting both morale and productivity. Several aspects of leadership are currently lacking and need immediate attention to ensure a more positive and effective work environment moving forward for anyone who IS there currently or wants to join Northwell in the future. Lack of Vision and Direction/Inconsistent Decision-Making: One of the most concerning issues is the absence of a clear vision and strategic direction. Leadership operates without any short-term or long-term goals or a clear path forward. This has led to confusion among teams and employees. A lack of direction leaves employees feeling aimless, directly impacting productivity and engagement. Effective leaders must have a clear vision and set forth goals that are actionable and motivating for Northwell and their teams. When decisions are made without clear reasoning, the appropriate players/teams, or transparency, it damages trust and creates unnecessary stress all around. Failure to Communicate Effectively: Leaders need to do more than send a "Dear Colleague" email. Communication from Northwell leadership has been lacking or unclear, which has contributed to an atmosphere of frustration and uncertainty. Toxic Work Environment: Under poor leadership, Northwell has become a toxic environment where micromanagement, favoritism (very obvious if you are still clueless), and lack of respect for others are prevalent. This leads to low morale, high stress, and disengagement. Leaders must foster an environment of respect, transparency, fairness, and mutual support to ensure a healthy workplace culture where employees can thrive. This is more than just a conversation needing to be had with your current manager. It seems like everyone's hands are tied.

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Northwell Health Response
1y
Thank you for your feedback. One of our top priorities at Northwell is the wellbeing of our team members, ensuring that they have the best career experience possible and feel empowered to develop and grow within our organization. We strive to offer a culture that upholds our values and mission, while also supporting the wants and needs of our patients and team members. This includes leveraging the latest technology and equipment, and planning for our future workforce so we can meet the healthcare needs of our communities today and in the future. Your comments are very important to us, which is why we will share them internally. We encourage you to address your specific concerns with your direct manager and/or HR representative.
Viewing 31 - 33 of 4,821 Reviews

Glassdoor has 5,234 Northwell Health reviews submitted anonymously by Northwell Health employees. Read employee reviews and ratings on Glassdoor to decide if Northwell Health is right for you.