Northwell Health reviews

3.7

70% would recommend to a friend

(4,823 total reviews)
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Dr. John D’Angelo

43% approve of CEO

61% positive business outlook

Northwell Health has an employee rating of 3.7 out of 5 stars, based on 4,823 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Northwell Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

5K reviews
3.0
Dec 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Northwell Health is the largest, and one of the best employers in New York State. If you're looking to get into the Health system, Northwell is where you want to look since they now own most of the major hospitals in Nassau & Queens. Lots of growth opportunities and the potential to move into other departments (usually for non-medical roles). Here's some of the major perks to being a Talent Acquisition Specialist: * Lots of flexibility - you are given a laptop and a phone and can work remote, either from home or on-site at one of your "client" locations somewhat often * Strong team mentality - there's rarely any competition other than standard friendly rivalries. * Northwell pays relatively well for internal corporate recruiting but could be better * Organized teams with dedicated individuals servicing specific roles within client locations means you don't get the "mayonnaise" effect of feeling spread too thin managing too many portfolios (though that doesn't mean you won't be insanely busy) * Lots of training opportunities and the occasional team-building outing encourages friendships and partnerships with your colleagues.

Cons

The size of the Talent Acquisition Department is one of its biggest flaws. Everyone is a number. While you typically do get personal treatment from your manager(s), ultimately you are just one recruiter in an office full of 30 others, so the most attention you'll get is when something went wrong or if you already have a good friendship/relationship with your manager(s). * Turnover is too high for a role like this. Great contractors are hired all the time, and rarely ever get brought on board permanently. Most are let go early because they aren't performing, but that's mainly due to... * Poor training. I remember when I was trained, I sat in a room with one of my colleagues while they spoke about how to do things...many times a day over the course of a week. It was frustratingly boring and things haven't changed - they take new hires into a room and sit down and talk about how to do things. I've delivered said training before and have had more than one trainee nearly fall asleep from boredom. Having done the same myself, I sympathized. That's STILL how we do it today. * People get burnt out and check out. That's really the only reason people get terminated is they just get so burnt out from the monotony of the role that they just stop caring. Morale is LOW. The fact that we have... *...way too many requisitions assigned to a single person has a lot to do with that. The average specialist has anywhere from 50 - 100+ requsitions assigned to them. The same burden is often put on new hires and they are unprepared for the extent of this, despite whatever background they may have come from. * Hot headed hiring managers make it miserable. Of course your position is urgent...EVERY position is urgent in the hospital system! They don't care about any other location's position though, only theirs...so that argument is rendered moot. The hiring managers have a tendency to get impatient, angry and often try to go around you or over your head to your manager. Seeing that we are required to put a message in our e-mail signature encouraging people to contact our managers for any reason, the complaints come in steadily enough. * Pay rates for positions are adequate but on the low end of the spectrum. We are told to offer the lowest pay rate for the position, and only can go to the mid range after a lengthy, exhausting process of appealing and trying to convince management why the candidate is worth more than the bare minimum. It's a challenge and sometimes goes to the highest levels of the organization. Forget ever offering the high end salary range...it doesn't happen. * Rules and regulations differ from one hospital to the next, and the process for dealing with the different union, non-union, exempt, special and whatnot situations gets tiresome. * Creating offers is a lengthy, often frustrating process that requires lots of cross-checking of archaic excel spreadsheets. Northwell desperately needs a system to manage this. * Political environment is a bit too blatant - we were recently "strongly encouraged" at a Town Hall event to vote for a specific candidate in the recent presidential election. We were told that voting for her opponent would be "stupid" and "moronic". Cardboard cut out "standees" and propaganda around the office of said candidate was distracting and frustrating.

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Northwell Health Response
9y
Thank you for this feedback. We appreciate your good feedback about your time in TA and the not so good ones as we can learn from both. While we do not know who you are, we know you've made a big difference while with us at Northwell Health and we thank you for all your hard work on behalf of our organization Your work matters. Working in the Talent Acquisition department at Northwell Health is not easy but it is a department that prides itself on hiring the best for our organization. Though many of our recruiters do carry a large number of requisitions, this team -who we believe are the BEST IN THE COUNTRY- knock it out of the park! Not just once in a while, but every day. Our team has hired 11,000 employees this year alone including 400 Veterans! We agree there are things that we need to improve upon. However, every month we have made improvements...some in technology, some in workflow. These necessary improvements were realized because our recruiters are actively involved in helping us to solve our challenges and continue to work towards becoming a best place to work. We do have turnover, but 90% of the turnover is due to recruiters who have transferred into another position in Northwell Health in pursuit of their career goals. It is our goal as a department to insure that all of our employees have an Individual Development Plan and pursue their dreams…..just as we help new employees pursue theirs. We will continue to listen to all our employees throughout Talent Acquisition and will always listen to any concerns that arise, ensuring that we work together to make things even better. We wish you the very best in your career. Thank you again for this feedback.
2.0
Jul 8, 2016

Provider of direct healthcare services

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great colleagues! Supportive team approach, great learning environment

Cons

Organization is run like a cloistered Catholic School pre-Vatican 2, employees are not to question authority and no salary increases given

2.0
May 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Exceptional benefits Lots of options for different locations, different parts of healthcare Could be a truly great organization given our unique size and footprint

Cons

Nepotism and patronage (e.g. neighbors, dentist's son) are rampant throughout, especially for senior leaders. There are a lot of good people with good ideas, but ideas are not welcomed. Presenting alternative views in front of many of our leaders is suicidal. We believe our own press too much and do not look at how we are actually doing (poor patient satisfaction, poor Leapfrog) Taking on way too much risk with health insurance, doctors, more hospitals...now maybe Brooklyn - seriously. Union employees are treated more favorably than non-union (Optum is an example).

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