Northwestern Mutual reviews

3.9

68% would recommend to a friend

(8,211 total reviews)

Timothy J. Gerend

93% approve of CEO

71% positive business outlook

Northwestern Mutual has an employee rating of 3.9 out of 5 stars, based on 8,211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Northwestern Mutual employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Apr 2, 2023
Recommend
CEO approval
Business Outlook

Pros

We were so short staffed between Christmas and New Years of 2021 that if we worked all those days and did not call in sick, we got a $500 bonus. The day that I gave my 2 weeks notice was the best day ever!

Cons

This was the worst job ever!! On the phone all day and Management tracking you and listening to every single word that you said and then analyzing you on those words. 4-5 months of training on a subject that I knew NOTHING about and then they expect you to be proficient on all your phone calls! Forget about taking your PTO in your first year, because you are bottom of the seniority and everyone above you gets to choose first. It is a joke!! Then you are only given 20 minutes a day to finish up your cases from the 55+ calls that you take a day. Ain' NO free lunch worth the stress of this job!!! You get graded on your phone calls and then get a coaching session and they tell you everything that you did wrong. But sure do not give you any pats on the back at what you did right!! The coach's and managers are completely rude and condescending! This job is very bully like. I would not recommend this job to my worst enemy!! When my training class started, we had over 50 of us and after it was over, almost half had already dropped out. I sure wish I would have, because then I would not have PTSD from staying for over a year.

3.0
Apr 10, 2020
Recommend
CEO approval
Business Outlook

Pros

I've been at Northwestern Mutual for almost 5 years so feel like I have a good understanding... Northwestern Mutual is a successful, large, and profitable company that has amazing resources and training. I have really appreciated my time here and learned a ton, but I definitely wish I better understood what I signed up for when I chose to become a financial representative (see Cons). The leadership is great and I felt they truly care. The training is solid and the amount of resources and training NM provides is outstanding. In the role you get client facing experience right away which is good and NM will pay or reimburse for any/all certifications and training. Although you have to work your butt off to succeed, you DO have a lot of flexibility with your schedule as you are basically running your own business.

Cons

I was a in the Financial rep/advisor role for 4 years (so I didn't just fail out after one year and I'm complaining now).. When you accept a role as a financial rep/advisor, you are agreeing to become a business owner. You MUST remember that. To be a successful business owner, you must be profitable! The way to be profitable in this role (and still do the right thing for the client) is to be working with high net worth individuals / high income earners / established families. Your market matters SO MUCH. If you move laterally in mid/low levels of income (even if you are generating A LOT of new clientele), you WILL fail out. It's just math... and unfortunately so many people buy into the "Granum" system of just doing an insane activity and getting referrals to everyone with a pulse, they forget how they actually make money. Granted, a lot of activity does matter, but you make money by doing transactions with those who can actually afford to do larger amounts of planning. The model of NM is very old school. The "Granum" activity model is pushed as if there is no way you can possibly fail if you do Granum. The issue is that model was specifically for selling one product - Life Insurance. Nowadays, a financial rep/advisor at NM is expected to do FULL PLANNING - insurance, investments, retirement, etc. Which although is a good shift for the company, without a background in financial planning it is simply TOO MUCH INFORMATION for any brand new person to comprehend in just a few months. I don't think they have acknowledged that really... AND the amount of extra work you have to do that you get paid very little on (brokerage accounts, Roth IRAs, etc.)... it's so time consuming! Again - If you do not see high income earners and established families, you simply won't make money. I can't stress that enough. You CAN make a lot of money in this role and have a ton of flexibility in your career. I see it around me. With that said, the industry is changing and NM is slow to adapt. The success rate to even make it past your first 2 years is less than 20% .. and making it to your 4 or 5 year mark is like 10%.. and actually making it past that and MAKING MONEY (because many make it to 4 or 5 years but are broke / in debt), is probably 5% or less. Understand what you're signing up for... if you have a great market, or are willing to focus on creating a great market, AND you put in the activity, you can have success. With that said, I would not recommend this to any friends or family because of the extremely high likelihood of failure and losing money.

2.0
Jul 11, 2017

Financial Rep versus Home Office Employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This website does not differentiate between two types of jobs with NM. Here is the difference Financial Rep - a self employed independent contractor licensed to sell NM products and services. This person is not an employee of NM. Home Office Employee - an employee of Northwestern Mutual or a subsidiary, but none of these people sell anything. There is a big difference between being an employee and an independent contractor.

Cons

Financial Rep business is very tough - only one in ten make it to five years. You eat what you kill and get paid on commission. You need to have a lot of self-motivation to make it. Home Office is a giant bureaucratic mess. It works well if you just want to keep your head down and punch the clock, but if you have career aspirations, be prepared for politics, brown nosing and back stabbing.

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