Novacoast reviews

Terrible Pay - because they'll take in anyone Terrible Training - all self taught, some of what they have is contradicting Terrible Management - all out for themselves Hint at one thing but then another happens; example is pay raises - those are non-existent

SO many. Most of the management that make any calls are disconnected with the analysts and almost make it seem like they are out to actively make your job dumber. The pay is brutally low.. like fast food work low and once you make it out of a SOC one roll you're pay remains low and is capped low so you wont get a raise after your promotion and once promoted you are on call 24/7 for the clients and the analysts to call for any questions or coverage issues. Something needed to do your job is broken at all times, you will daily need to deal with some part of your workflow not working due to the above reasons, constant patching and updated that crashes other systems. weeks of development for a fix that turns into a workaround that just becomes the normal. Little to no training, the turn around on trainers is quick most people will take the roll just to get a break from monitoring. New siems will be used with the only training provided is a sales development team video which will not help you in how to conduct your investigations or create your cases. Work load at times can be unmanageable due to the turn over you will regularly be short handed in your monitoring group. People will quit or be fired and no replacement will happen for weeks or months leaving one or two analysts to cover way to many clients at a time. You will get a break from time to time when new clients do walk throughs management will beef up the SOC by getting people to stay late or come in early to make it look like we have more analyst than we really do monitoring their environments.