Nutrafol reviews

3.0

43% would recommend to a friend

(97 total reviews)
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Cindy Gustafson

59% approve of CEO

39% positive business outlook

Nutrafol has an employee rating of 3.0 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Nutrafol employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

97 reviews
1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company benefits, gratis program

Cons

Theres literally no clear plan from leadership, disorganized culture and constant fire drills, no one is really honest about it either.

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The product genuinely works, which is the company's greatest strength and the primary reason it has maintained a loyal customer base. There is some highly talented leadership and executives within the organization. If you have the opportunity to work with them, absorb as much as you can from their experience and expertise. The company's mission and brand continue to resonate with many employees, even if execution and leadership challenges have made it difficult to realize its full potential.

Cons

I used to have a great deal of faith in this company and what the brand stood for, but unfortunately I can no longer recommend it. The amount of leadership and executive turnover over the past year has been alarming. When so many senior leaders leave in such a short period of time, it raises legitimate questions about the company's direction, culture, and long-term strategy. Morale across the organization appears to be low, and many employees feel unsupported. HR is often viewed as reactive rather than helpful, and trust in the department has eroded. Instead of serving as an objective resource, it is frequently perceived as inconsistent and disconnected from employee concerns as the feedback doesn't always feel neutral and is often more one sided. The lack of clear decision-making is also evident. Initiatives move slowly, priorities shift constantly, and teams often seem misaligned. Communication can be vague, and getting straightforward answers is often difficult. Most disappointing is the lack of meaningful innovation. This was once a company that helped define its category, but it now feels as though competitors are moving ahead while the organization struggles to execute and keep up. Product development progresses at a frustratingly slow pace, and there appears to constantly be a lack leadership and accountability in that area. I genuinely like the brand and the mission behind it, which makes this even more disappointing to write. I'm not a disgruntled employee—just someone sharing an honest perspective that reflects concerns I have heard repeatedly from both current and former employees.

4.0
Dec 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Open environment, upward mobility, open to ideas, cross department learning and training.

Cons

Needs more diversity, needs to improve on company culture.

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Nutrafol Response
2y
Thank you for leaving feedback. We're glad to hear that you found our teams and culture to be collaborative and supportive, while offering opportunities for learning and development. As we're a high growth company, we're working to improve diversity and encourage you to be part of our Cultural Ambassadors group to help enhance cultural initiatives and events. We continuously strive to improve the employee experience, and we always welcome feedback. Please feel free to reach out to anyone on the People Ops team if you would like to address any further concerns.
Viewing 40 - 42 of 97 Reviews

Glassdoor has 108 Nutrafol reviews submitted anonymously by Nutrafol employees. Read employee reviews and ratings on Glassdoor to decide if Nutrafol is right for you.