Nutrafol reviews

3.0

43% would recommend to a friend

(97 total reviews)
avatar

Cindy Gustafson

59% approve of CEO

39% positive business outlook

Nutrafol has an employee rating of 3.0 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Nutrafol employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

97 reviews
5.0
Jul 14, 2020

Fast growing company with a great mission and culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast-paced startup environment, with challenging yet rewarding work. The product is great and I love feeling like we are actually making a difference in people's lives. The company's transparency, responsiveness and support during the pandemic has been especially impressive. They truly practice what they preach when it comes to being a wellness company (awesome benefits for a company this size, twice daily wellness breaks, free lunch delivery 2x a week and more). My experience on the marketing team specifically has been overwhelmingly positive - great leadership and super smart people who are passionate about their work and supporting each other. Lots of opportunity for growth. So happy to be a part of this team.

Cons

It's still a small company, and not without the growing pains that many startups encounter. You will work hard.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits and WFH stipend

Cons

This company's HR department (in combination with senior leadership) is a lawsuit waiting to happen with how reactionary they are toward employees before properly investigating claims within the parameters of state and federal laws. When they are challenged with authentic rebuttals to their inappropriate (and arguably illegal) behavior, they take zero accountability and desperately try to bail themselves out of the corner they put themselves in with their retaliatory actions. The customer support job is also a bait-and-switch call center job, and you will be micromanaged and intimidated by middle management for every second you are clocked in. You'll have to literally explain to your supervisor that you are a human who has to use the restroom when they admonish you for taking 3 minutes away from your desk.

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong brand, talented employees, and good products. There are many hardworking people across the organization who genuinely want to succeed and support one another.

Cons

As someone new to the team, it did not take long to understand why turnover within my role was such a recurring topic. The challenges were not related to the work itself, but rather the leadership environment within the retail organization. There was frequent discussion about culture, transparency, and eliminating toxicity, yet the day-to-day experience often felt disconnected from those values. Internal politics, favoritism, and divisive leadership behaviors created an environment where employees seemed hesitant to speak openly. What stood out most was that despite repeated turnover and similar concerns being raised, there never appeared to be meaningful accountability or examination of the root causes. After a short time, it became easy to understand why so many people before me had chosen to leave.

Viewing 43 - 45 of 97 Reviews

Glassdoor has 108 Nutrafol reviews submitted anonymously by Nutrafol employees. Read employee reviews and ratings on Glassdoor to decide if Nutrafol is right for you.