Pros
The parts discount available to the employee was quite good.
Cons
I was hired at O'Reilly as a driver and my job title was Delivery Specialist. Please don't make the mistake I did and show any ambition to help out at the counter! You will then be required to work retail shifts, while earning driver's wages/commission. Stocking product, diagnosing starters/alternators/ignition modules, cleaning the store and answering the constantly ringing phone are all part of the deal when working retail. If I (as a delivery driver) am selling thousands of dollars of O'Reilly merchandise each month, give me a better share of the sale and I'll be inclined sell more for you. The commission structure is set so that only a Retail Sales Specialist (RSS) or an Installer Service Specialist (ISS) will benefit from it. If you enjoy changing wiper blades in the pouring rain, replacing batteries in the Summer heat or pulling engine codes in the snow/ice, this is the job for you! The ISS who I worked for treated the delivery drivers as slaves. Deliveries came first- always! MANY times I worked through my 10 minute break period or into the 5th hour required by law as my lunch break. We were never fast nor good enough to please even though we were doing the best we could in difficult circumstances. No vacation pay, holiday pay or health insurance is available for the part-timer. A stupid corporate culture is included and employee training was way over the top. Management at the O'Reilly store is constantly pounded with the declaration "Payroll is the one thing we can control to maintain profitability." Therefore, the raises they offer are insultingly low. I was told that I was lucky to receive a 30 cent an hour increase in wages even though I was selling thousands of dollars of O'Reilly merchandise at the counter. Luckily, the state of Washington's minimum wage law provided me with more money than a large share of O'Reilly employees. One of my co-workers hasn't had a raise in 8 years, but don't let management know you talk to others about wages, it is against company policy! If you went through the expense & trouble to become ASE certified and you want to earn minimum wage, O'Reilly has a place for you. Brown nosers go to the head of the class at O'Reilly and there is a clique culture there for you to enjoy as well. The store I worked at was filthy beyond belief and I've seen cleaner rest rooms on construction sites. At least O'Reilly can boast about being a 10 billion dollar a year corporation and can afford their corporate jets & NASCAR race sponsorships, all being financed by 74,000 poorly paid workers like me and you. Congratulations to CEO Greg Henslee on your $4,585,494.00 per year in compensation- I'm sure you earned it like I did. In addition, please read the glowing “Best Job Ever” / "O'Reilly's is the best!!!!" / “Great Place for Growth” reviews with a healthy amount of skepticism because they sound like they were written by the Public Relations department at O'Reilly. They probably were.
