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OCLC

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OCLC reviews

2.8

35% would recommend to a friend

(283 total reviews)
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David Prichard

28% approve of CEO

26% positive business outlook

Ratings by category

3.6

Work/Life balance

2.9

Diversity & inclusion

2.8

Culture & values

2.8

Compensation and benefits

2.3

Career opportunities

2.2

Senior management

OCLC has an employee rating of 2.8 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OCLC employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

283 reviews
3.0
Nov 6, 2017

Technology professionals stay away.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people work there and want to make a difference. Lot of folks have been here for a long time, so it has the fabric to be a great place but....

Cons

The current CIO is always on the warpath. He yells at people when he doesn’t understand the technology or simply isn’t engaged, and doesn’t do it discreetly. People are fearful to tell him the truth so his directs are constantly trying make sure nothing moves forward so to stay out of his wrath. It just creates an environment that nobody wants to suggest anything to move OCLC into the present with technology.

2.0
Oct 14, 2016

Lost in translation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people committed to a solid mission. Genuine commitment to the library community. Outstanding benefits. HR staff and leadership in most areas is forward thinking and genuinely wants to improve the organization.

Cons

IT leadership rules with fear and intimidation. Definitely not a good work environment. Too many vanity projects and very little delivery of value to the customers. Staff are afraid to bring bad news, so hide or sugar coat to avoid being the target of ridicule. Can't find find the IT leaders half the time. The IT leadership despise Europeans and downsized almost all of the European IT staff.

2.0
May 14, 2024

Low pay, clueless direction

Analyst
Recommend
CEO approval
Business Outlook

Pros

- Immediate manager is great. - I've gotten the opportunity to learn skills. - Relaxed environment. - Good non-pay benefits.

Cons

- Pay is abysmal. Same job would pay double elsewhere. I've literally never seen my job title pay less anywhere else. Meanwhile the CEO rakes in a multimillion-dollar salary (non-profit company by the way). This was true pre-pandemic, but is way more obvious now. - The business decisions make no sense. - People resist any and all change, because failure is fine. Our customers can't afford to leave us, so we won't be punished by delivering garbage. - Don't fall for the long tenure stat they have. People stay a long time, it's true, but there are only so many careers for librarians that don't want to work in a library. People stay because there's nowhere else to go.

Viewing 28 - 30 of 283 Reviews
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Glassdoor has 333 OCLC reviews submitted anonymously by OCLC employees. Read employee reviews and ratings on Glassdoor to decide if OCLC is right for you.