ONE Gas reviews

4.1

76% would recommend to a friend

(192 total reviews)
avatar

Pierce Norton

99% approve of CEO

83% positive business outlook

ONE Gas has an employee rating of 4.1 out of 5 stars, based on 192 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ONE Gas employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

192 reviews
2.0
Oct 5, 2017
Recommend
CEO approval
Business Outlook

Pros

The work is legitimately good work. I love being able to be outdoors, use my hands and for the most part truly appreciate most of my coworkers.

Cons

Shady management practices loom over everyone in this company. People get in trouble for violating "Guidelines" that they didn't know existed, then when HR is questioned about it, their response is that, "Guidelines are not policies and as such don't have to be published." Then when supervisors violate a safely protocol, they get moved to another department when the employees just get fired. Supervisors and managers play the good ole boy network so well that they just shuffle from one position to another without issue, even if it was into an area of work they have never been in before. The issue with this is that they won the interviews over 6 other women, 2 of which I know applied for the position, who have been doing that same job for 3 years. Let's talk about supervisors setting up employees. One supervisor dispatched an employee in the evening, only to wait out side of his neighborhood and follow the employee in his personal vehicle, just to call him numerous time just to test and see if the employee would answer the phone while driving. Talking on the phone in a company vehicle while driving is against policy. The same supervisor Then gets a DUI from attending a "team lead" meeting at a fellow supervisors house one evening and all that happens to him was probation. These are the people who are supposed set the standard and yet somehow get protected while us employees are made to feel the whip and expendable for the pleasure of our entrenched management. Life may be good for the office employees in this company, but if you hire into the operations side of the house, there are maybe 3 people happy...

2.0
Jan 10, 2016

Good for a dead-end job...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ONEGAS employees are separated by office personnel and field support personnel. I cant speak for the office personnel, however the field support areas are really unhappy with their situation. The field support side is divided into the engineering personnel and then the field support personnel. The work is good if you enjoy using your hands. Your outside all the time and get exposure to all sorts of cool experiences. If your are a new employee who hires in from the outside, your going to earn a good salary.... But just that one time only, read below... The regular employees develop a wonderful relationship with each other and for the most part respect and help each other without question. Its a great family feeling at that level. Its the only reason most stay around as long as they do.

Cons

Granted the majority of field support personnel don't have higher level educations, but the few that do, if it is not an engineering degree, then your promotion potential seriously limited due to the fact that it is predominantly the Good-Ole-Boy system. If your an educated and management experienced field hand from previous positions in other companies, then your not the desired person for a management position because it is assumed that your salary requirement will obviously be too much for the management to want to authorize, OR your not the YES man they need. They have also inflated their management levels to include directors that have no natural gas experience but are experienced accountants. So their understanding of how field operations really work is confounding to them and restricts their view of the importance of certain aspects of the job and what it takes to keep and retain quality employees and to foster and develop an environment where the employee is rewarded for their desire to advance and excel. Oh and please don't take advantage of their education program, reason being is that you wont be looked at as a quality employee, but regarded as a regular employee with nothing more to offer that being a pack mule to carry the load. You will have to stay with the company two years after the degree is awarded, understandable, but when a management position comes available, and they paid for your management degree and not promote you to a management position and take someone without the degree over you, its really discouraging. They paid for that education, why wouldn't they want to harness that education and put it to work. Consequently, the person selected also took a lesser salary than the one that was qualified would have had to have been paid. When ambition hits me and I want to start to help my management staff with their duties, i.e. asking for more responsibility, I get the cold shoulder and told that I just need to focus on my duties. No grooming for higher level responsibilities. They want you where they have you. This company has turned into a numbers based company only concerned about the bottom line. This is completely understandable. However, when it comes to quality of people in the management positions to help to form and shape the future of the company, there is a whole bunch to be desired for their decisions. Such as when they hire an internal applicant for a higher paying management position, they don't give them the salary, they do incremental steps to that particular salary over a certain time frame. Like a two year span. However, if they hire for that same position from external, they get the full allotment of the salary right away. Very upsetting. The company has a practice of having a salary scale for a position and you never seeing the full spectrum, like ever. Some employees are even hired into a position at below the bottom end of the posted pay scale and told if they don't like it they can leave. That should be illegal. If by some terrible chance you have to sue the company, their tactic to combat that suit is to drag out the litigation for so long that eventually you as the plaintiff, will run out of money before the company does, and have to settle for whatever chump change they offer you.

2.0
Apr 21, 2022

Toxic for women

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company's best asset is truly its employees. Hard working and dedicated individuals work here. The PTO policy is good (4 weeks which is credited and not accrued).

Cons

I experienced two "reorganizations" in which men in my department were subjectively promoted to newly created positions. Women were subsequently shuffled into lower paid positions. This happened when many of the women had more industry experience and credentials than male counterparts. These new positions were never posted positions and no opportunity to interview for them was given. The last reorg involved a cap on salary and lowering bonus percentage across the board for women and minority male members. I always had good performance reviews so not sure as to the logic or even legality of that. I personally experienced sexual harassment at this company. I also had several women confide in me that they had been sexually harassed. These were women in different departments and even different cities and states. So I'd say it is a systemic problem across the organization. The maternity leave is pitiful and ill-administered. I had one child while employed here and was not allowed to submit maternity leave paperwork until I was within 30 days of my due date. I was never given an exact amount of time off that I would have for labor and recovery, thus it made it extremely difficult to plan. My child was born early and I literally had to call HR from my hospital bed to begin initiating maternity leave paperwork. At the time there was poor to no access to mother's rooms in the company. Many women were affected and complained and although the company eventually tried to correct it, they were far too slow in their response. I pumped in bathrooms and in my car on several occasions while working here. I’ve had male leaders make comments about other women that were mothers, implying they were less dedicated. When I gave my own notice to resign and notified the department, I had a male colleague openly laugh and state that I was leaving the company to become a stay at home mom. “Leaders” were present and no correction or intervention was made. This type of behavior was frequent and regularly occurring, and I’d say it was ultimately encouraged. I could go on but I’d say that’s enough and any woman reading this will get the point. I would take your hard work somewhere else where you will have an even playing field.

Viewing 4 - 6 of 192 Reviews

Glassdoor has 215 ONE Gas reviews submitted anonymously by ONE Gas employees. Read employee reviews and ratings on Glassdoor to decide if ONE Gas is right for you.