OPEN Health reviews

What can I say about Open Health? If you’re looking for your next toxic relationship - you’ve come to the right place! In all seriousness, this place is a breeding ground for incompetence. If you do join, you might notice that there is a serious lack of long-term experience across the people in senior leadership positions. The people right at the top have a lot of experience, but very little to do with account work. Then the (slightly less) senior people who do have oversight of what is going on do not have enough years under their belts to successfully lead a team, and spend the majority of their time steering clear of supporting with client work and pretending they’re busy in their very important jobs. If someone’s role is summarised by “strategic oversight” then focus more on that second word in terms of what you can expect from them. You’ll notice these people use a lot of buzz-words (probably generated by Chat-GPT) to fluff up people’s perceptions of their abilities but have very little to offer apart from that. There is a culture of “teacher-student”-like relationships, whereby junior team members are continuously patronised and spoken to like they are children (often by people only a couple of years their senior). When you rely so heavily on the work that junior people do, you’d think you’d give them a little more respect and recognition. If you want to progress, your focus will need to be on either nepotism or playing the corporate game, rather than just excelling at your job. Make sure you focus on getting in with certain cliques and people-pleasing at the expense of your own dignity, and you’ll go really far. Open Health has recently made a huge number of people redundant, both in the UK and in the US, although if you work in the UK they’ll omit mention of the US redundancies in a feeble attempt to hide what is going on. All offices aside from the London office have been closed, which left a huge number of people without somewhere to go to work. All of this followed the new investors getting stuck in last year and injecting more venom into an OPEN wound. This is a sinking ship - and the people who are left are now desperately filling their buckets with water and throwing them out of the titanic. I hope that gives a little insight. Genuinely, if you are considering working here, do yourself a favour and look elsewhere. You’ll be much happier, believe me.

Career opportunities: Firstly, lol. I can imagine that in its better days, open health had a more consistent and reliable promotion process in place. Since Astorg acquired OH, this process has been swiftly dumped into a bin. What has resulted from this is you have very hardworking colleagues not being recognised for all their work and excessive hours of overtime. Is it any wonder that people are leaving en masse? Instances of people being promised promotions and then either not seeing these promotions happen or having them pushed back by months with zero communication. It is upsetting and disrespectful. In addition to this, when some promotions have finally happened, the pay rises are poor and unequal. There are MWs earning less than AMWs, AMs on less than SAEs, etc. If you think people don't talk about this stuff, you are mistaken. No wonder you have an awful pay gap, and you claim to be 'doing something to address this' but this is clearly completely untrue. Compensation and benefits: who knows? Really though who does know because we're all confused about the health scheme, the office spaces, the future of annual bonuses, pay reviews etc etc etc. Culture and values: the only culture and values that the senior management team have are to expect their subordinates to continue to work obscene hours for unequal pay and unknown future of their roles. Diversity and inclusion: lolololol. Cliquey. There seems to be a fear of people who might bring any sort of diversity (race, disability, religion, social class etc) to Open health. Senior management: I think it's clear what i think about the SMT. They don't have the best interests of their team at heart, despite what they may have deluded themselves into thinking, and despite what toxic bs comes out of their mouths. There have also been numerous cases of BULLYING, these have been brushed under the carpet though. Wonderful. Work/life balance: ha ha ha ha ha ha. If you work for OH as a junior team member, you will not have a healthy work/life balance. This company is all about money money money and they do not care about whether this means their staff are worked to the point of ill health. Also there is no overtime pay and there is no TOIL for any overtime worked on weekdays, so if you think you may be recompensated in some way for neglecting your social life/family life/general wellbeing, this is not the case. Hopefully this has shed a bit of light on anyone who is considering starting or shifting their career to this agency (don't.). There are many other agencies where you will be treated better.