OPENLANE Customer Service Representative CSR reviews

4.2

99% would recommend to a friend

(3 total reviews)
avatar

Peter Kelly

100% approve of CEO

98% positive business outlook

Reviews by job title

3 reviews
3.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

- Work from home full-time - Decent perks and benefits - A helpful team that is friendly and very knowledgeable

Cons

-No unpaid time off or lieu days -Work shifts are not fixed and are subject to change - Delegation and management of tasks/workload could be better.

3.0
Aug 1, 2022
Recommend
CEO approval
Business Outlook

Pros

management is very helpful and understanding

Cons

the pay is not great at all. ive been here 3 years and ive only increased my hourly wage by one dollar and 7 cents! my salary should be at least $18 by now. Pay SUCKS.

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