OPENLANE reviews

3.8

71% would recommend to a friend

(101 total reviews)
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Peter Kelly

86% approve of CEO

69% positive business outlook

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101 reviews

Reviews about "Compensation"

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1.0
Jan 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is decent for staying home.

Cons

This was, by far, the most stressful position I have held in my nearly 20 years in sales. Over the course of my career, I have worked for six different sales organizations, and this experience stands out for all the wrong reasons. The company consistently prioritized franchise relationships while treating independent dealers poorly. The arbitration policy, in particular, resulted in a significant number of disputes and dissatisfied customers. I experienced an unusually high volume of upset clients and ultimately lost several accounts as a direct result of this policy. On numerous occasions, I was subjected to verbal abuse from dealers, yet the company failed to support me and, in some cases, appeared to reward poor behavior if minimal business volume was present. Over time, this led to a situation where I genuinely felt sympathy for independent dealers who were negatively impacted by company policies. After my resignation, these issues unfortunately continued in the form of delayed and incomplete payment of my final wages. Under Texas law, final pay is required within six days of resignation. Nearly three weeks have passed, and I have still not received my full compensation. Additionally, the PTO policy contains loopholes that have been used to avoid paying earned wages, mirroring the same lack of transparency found in the arbitration process. This period has been extremely stressful, and the manner in which these matters have been handled has been deeply disappointing. I would not recommend this position or organization based on my experience.

4.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Employee resource groups for all demographics Successful pivot from physical remarketing to SaaS for remarketing industry Keen on internal promotion

Cons

Pay scale is not competitive enough for entry level positions Pivoted to more on-site positions has caused brain drain and effected the culture

4.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

I am a former employee of Openlane of 3 years and I can say it was as great experience. The company provided many perks that created a sense of care for their employees. The pay is great and the hours are awesome. I wouldn't hesitate to apply.

Cons

My only gripes with this position in particular include, working in the sun constantly, lots of driving, and tasks can feel redundant after a while

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