Does OPENLANE pay their employees well?

According to anonymously submitted Glassdoor reviews, OPENLANE employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at OPENLANE. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at OPENLANE?

71% of OPENLANE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OPENLANE 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at OPENLANE?

Software Engineer (14) , Manager (9) , Senior Software Engineer (9) , Account Manager (8) , Sales Representative (8) , Product Manager (7) , Sales (7) , Customer Service Representative (6) , Sales Manager (5) , Title Clerk (5) , Business Analyst (4) , Dealer Solutions Executive (4) , Inspector (4) , Outside Sales Representative (4) , Salesforce Administrator (4)

What are the pros of working at OPENLANE according to real employee reviews?

"The people were great and I got a ton of experience." ((in 37 reviews)); "Benefits are good" ((in 31 reviews)); "Work life balance is good" ((in 17 reviews)); "Team is great and tight knit" ((in 16 reviews)); "Easy work environment." ((in 8 reviews))

What are the cons of working at OPENLANE according to real employee reviews?

"Bad management" ((in 28 reviews)); "Why is it that "new" senior leadership never walks the floor and just talks to people?" ((in 26 reviews)); "Pay is low, you are expected to perform multiple jobs and every minute is tracked." ((in 22 reviews)); "upper management is not recognizing talent and resources." ((in 11 reviews)); "Low salaries with minimal raises" ((in 10 reviews))

What are employees saying about OPENLANE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OPENLANE layoffs and their outlook for job security at OPENLANE in 2026.

What are the top reviewed OPENLANE locations?

Carmel , Indianapolis , Mesa , Chicago , Kansas City , Redwood City , Dallas , Sacramento , Austin , Nashville , San Diego , Jacksonville , Miami , Phoenix , Houston , Texas City , Boston , Framingham , Savannah , Manville , Boise , Salt Lake City , Westchester , Narrows , Virginia Beach , Fredericksburg , Sedalia , Buffalo , Cicero , Madison

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OPENLANE

OPENLANE reviews

3.8

71% would recommend to a friend

(484 total reviews)

Peter Kelly

86% approve of CEO

69% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.6

Culture & values

3.4

Senior management

3.4

Career opportunities

OPENLANE has an employee rating of 3.8 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OPENLANE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

484 reviews

2.0

Jun 4, 2023

Not the best place to work

Dealer solutions executive

Recommend

CEO approval

Business Outlook

Pros

Leader in used vehicle auction segment

Cons

Does not treat employees well

2.0

May 24, 2023

Company preaches culture…but there is none

Arbitrator

Recommend

CEO approval

Business Outlook

Pros

Some good managers and coworkers

Cons

This company preaches about culture but it doesn’t really exist

2.0

Sep 2, 2022

Poor culture, extremely political, poor technical leadership, no business vision

Member of technical staff

Recommend

CEO approval

Business Outlook

Pros

Use newer tech, decent working hours

Cons

Several rounds of management firing and replacement did not bring meaningful change to the overly political environment where departmental ambitions trump everything. Corporate cliques shamelessly promote their own. There is a lack of business vision beyond just "let's rewrite this or that system". On the team level - the planning is poor and is driven by a desire to appease the upper management. Certainly not a place to build a successful career - technical or managerial.

Viewing 361 - 363 of 484 Reviews

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Jobs at OPENLANE

Relationship Associate

Customer Support Specialist

Relationship Specialist

Customer Care Representative - Mesa, AZ

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