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      OPENLANE

      Engaged Employer

      OPENLANE reviews

      3.8

      71% would recommend to a friend

      (484 total reviews)
      avatar

      Peter Kelly

      86% approve of CEO

      69% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.6

      Culture & values

      3.4

      Senior management

      3.4

      Career opportunities

      OPENLANE has an employee rating of 3.8 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OPENLANE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      484 reviews
      1.0
      Apr 2, 2018

      CSR

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The last review not only states exactly what goes on at KARS. I would also like to add that everything operates upon gossip. There are ppl in the "in" group and if you're not in it: you are S>O>L>. Upper lead management could care less unless of course you are not "fitting" in, then you are fired. The environment is toxic. The customers make the job worthwhile. But after you realize it is the company and not you, the employees and not you: your days are numbered.

      Cons

      A cliquey environment. Some good employees. Everything built on substandard management. Especially the 'know it all' lady in CSR stirring up trouble among management and staff. I would not recommend this employer unless you are extremely desperate as I was. Life is too short to waste your time with this company. All departments are affected and no body is exempt from poor management.

      avatar
      OPENLANE Response
      8y
      We’re sorry to hear about your work experiences with us. Your feedback and candor will help us improve. Please email us at listens@karauctionservices.com if there’s more you’d like to share.
      Viewing 364 - 366 of 484 Reviews
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      ReviewsOPENLANE reviews

      Glassdoor has 519 OPENLANE reviews submitted anonymously by OPENLANE employees. Read employee reviews and ratings on Glassdoor to decide if OPENLANE is right for you.